please assist with a solution 

Trial Reset Key will reset Waste Ink Counters from 100% (overflowed condition - blocked printer) to 80% (ready to print).

Trial Key will work ONE TIME only on each printer. You can't use it second time on the same printer.

Trial Key can be used on Epson printers only. Canon printers doesnt support Trial Keys.

Use this Trial keys - TRIAL or trial

Please watch the videotutorial - How to use Free TRIAL Reset key

If You have already used trial key - You have to use Regular Reset Key 

However some printer models are only available in countries that we cannot purchase from, so we need customer help.

If Your printer is not currently compatible with the WICReset tool you can

help us add support in return for a Free WICReset key.

After we get success report for your printer model - we'll give you one Reset Key for testing.

If the WIC Reset Utility reset your printers Waste Ink counter - we'll add your printer model to the supported printers list

and

GIVE YOU ONE MORE FREE RESET KEY for future (or you can use it on other printer).

Please follow this instructions:

1. Run the WIC Reset Utility.

2. Connect the Epson printer to PC by proper USB cable.

3. Click on the Check Your Printer Model button.

4. Check the Testing advanced command set in the Options tab.

5. Click on RUN button in General tab.

The WIC Reset Utility will create the report and give the information if your printer model can be supported.

This is very easy. If you have any questions - you are welcome here!

Please contact us after making report.

- Download WIC Reset Utility

- Buy Reset Key

- see this 30 seconds video instruction

Apologies if this has been addressed elsewhere.

I'm on a Mac 13.2.1. I have downloaded and installed the WIC Reset Utility, and purchased a key.

However, I cannot enter the key - I can't enter anything in the field. Anybody have a solution? 

Tengo una EPSON ET-3700. descargue el wic reset utility v.5.97 mar 14 2025, dejándolo al 80%, pensé que era problema del chip de la caja de mantenimiento y compre un chip, pero el problema no es externo, es interno, necesito resetear los contadores interno de la tarjeta lógica, estimo que esta ahí el inconveniente, reconoce la impresora, entre los modelos si esta pero después al revisar se ve las opciones de control no hay pestañas para hacer reset y en la opción de modelos compatibles tampoco afirma estas inquietudes pero sale restablecer y leer residuos, firmware sin chips y recuperación marcado con X, FUNCIONA MI REQUERIMIENTO PARA PODER ADQUIRIR LA CLAVE DE UNA SOLA VES. SOY DE GUAYAQUIL-ECUADOR, Nombre: Harold Jeoffrey Avila Salazar, Correo: intersoft.floersta.1@gmail.com, estoy ubicado el Sur de la cuidad, ciudadela Floresta 1

just tried the "trial reset" on my BX525WD Epson printer. Counter before was 97%, so still reported as "full operational" (but warning message appears on printer display on every start).

After entering "trial" or "TRIAL" no further message appeared and the counter remains where it was. So I doubt if a regular key would work correctly?

Thanks for any advice!

Download Linux versions here - https://www.2manuals.com/WIC/linux/wicreset.deb

1. Differences between /dev/usb and /dev/bus/usb.
In the Linux system same devices may be presented on the different levels of the /dev directory, each of them using different drivers stack. For example inkjet printer can be accesed from the /dev/usb/lp0 and /dev/bus/usb/002/004, but in the first case it's actually a printer (line printer 0) and in the second - generic usb device. WIC Reset will work only in the first case, thus creating aliases from /dev/bus/usb to /dev will not help to solve any problems and can be potentially harmful.

2. Access rights. Read me!
By default access rights for /dev/usb/lp* are defined like this:

ls l /dev/usb
crw-rw---- root lp 180, 0 Oct 27 02:38 lp0

Thus only root and members of `lp` group can access the printer.
There several ways to deal with this problem.

2.1. Add user to the `lp` group.
The simplest way is to add current user to the `lp` group and then reboot:
sudo usermod -a -G lp $(id -n -u)
sudo reboot

2.2. Change access rights for single printer.
Find our printer in /dev (for example, lp0) and then:
sudo chmod o+rw /dev/usb/lp0

2.3. Run application as root:

Warning!
Running application using root account may be dangerous.
You can use su, sudo or gksudo from gksu package.

su
wicreset
sudo wicreset
sudo apt-get install gksu
gksudo wicreset

When sudo is used system will not change user directory which may cause some warnings. On the other hand gksudo will always use root directory. In both cases all files created by the application will belong to the root, and therefore will be inaccessible by regular users. Also when application started using sudo or gksudo in KDE, GTK is unable to properly initialize all necessary resources.

2.4. Edit udev rules:
You can change default access rights for the printer using device manager.
For more details read udev manual page and this article: Writing Udev Rules by Daniel Drake.

3. Installation.
You can install WIC Reset either from console or using package manager.

3.1. Installation from console.
Install package using `dpkg` command from the directory, where package has been downloaded.
Fix missing dependencies using `apt-get`.
sudo dpkg i wicreset-i386.deb
sudo apt-get -f install

3.2. Installation from package manager.

3.3. Conflicts with App Armor.

Newest versions of the Ubuntu and its derivatives has App Armor rules enforcement enabled by default which may prevent WICReset from accessing printer's USB. If this is the case, please, configure App Armor to run application in the complain mode and relaunch wicreset:

sudo apt install apparmor-utils
sudo aa-complain /usr/bin/wicreset

Supported distirbutions:
Ubuntu 16.04 Xenial Xerus.
Debian 9.0 Stretch.
Mint 18.0 Sarah.

Derived distributions (Kubuntu, Xubuntu, Lubuntu, Edubuntu, etc.) should be supported as well.

Compiler Version:
GCC 5.2

Package Dependencies (dpkg-shlibdeps):
C/C++:

\libc6 (>= 2.17)
libglib2.0-0 (>= 2.16.0)
libgcc1 (>= 1:3.0)
libstdc++6 (>= 5.2)

X11 & GTK+:

libx11-6
libsm6
libgtk2.0-0 (>= 2.24.0)
libgdk-pixbuf2.0-0 (>= 2.22.0)

Other:

libcairo2 (>= 1.6.0)
libpango1.0-0 (>= 1.18.0)
libpangocairo-1.0-0 (>= 1.14.0)

Screenshots:

Does your software support resetting the WIC with the EcoTank ET-2862? Part of the ET-2860 / 2861 / 2863 / 2865 series

I do not need to reset it yet as it's new, but I wanted to know if it supports this on firmware 05.18.XF12OB, dated 12/11/2024. I have now disabled firmware updates.

Thank you

I have waited however I am still getting this error. I am also not getting a box to enter my key when I click to reset the waste counter? Please help as I have purchased a key and need to use my printer ASAP.

Thanks.

Windows 11 64 bit

I bough the key, 

look at the screenshot, please.

What now?????

What can I do???

What can I do????????

[Window Title]
wicreset.exe

[Main Instruction]
wicreset.exe is not responding

[Content]
If you close the program, you might lose information.

[Close the program] [Wait for the program to respond]