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Printer Reset Forum


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About Stephanie

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  1. I purchased the license and ran through the procedure and it got to the point where it was sending the firmware to my printer and then it turned off. It didn't come back on on its own after 5 minutes, so I turned it on and the ink levels are still reading at various amounts and not the 100%. My license does show as used, but I need to know if it can be reset so I can try again. I'm not sure what I did wrong.
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