Paid but not received

[Paid but not received]

I received it thanks a lot 

[Paid but not received]

Can you please answer me  ? 

[Paid but not received]

There is no key brother not in the order not in the email not the junked messages see the attached photos please 

[Paid but not received]

Hi john yesterdey i paid for an activation key but still didnt receive it yet not in the order history not even in the junked messages all i got is this help me please