Kitkat0925

I emailed support - with this message and my order number and I got a email back with a new code and it worked. Wanted to post this solution for others having this issue

I just purchased a licence key to make my xp-15000 chipless. Order number: #27009353. I got the key today and went to use it and I am getting the following error: I have checked my firmware version is NWO7k7 7-7-20 Thanks for any assistance,