John_Admin 388 Report post Posted December 15, 2012 Please open Printers and Faxes tab: Start - > Settings - > Printers and Faxes See picture: In opened window You can see all printers installed in Your system. The full name of printer model is displayed in devices list. For example You can see in picture: EPSON L200 Series - yhis is full printer name in system. Not Epson L200 or EPSON L200 but EPSON 200 Series exactly. Share this post Link to post Share on other sites