synmuh 0 Report post Posted February 6, 2015 I bought a reset key for my printer, so i follow instructions, and reset the counter and turn off the printer.. after trying to print in word, it still says service required, after I check it again in wic reset toll, it became 105%, after doing it again I have this error. This program can only function properly when your computer and printer are connected using a USB cable. If you do not see your printer in the detected devices list, please try the following: 1. Check USB cable/connection 2. Cancel all printer jobs 3. Turn the printer off and then on again After each of the above, try refreshing the detected devices list. Reset Key: 31F28DCC2E3ED28. Created: 2015-01-27 14:11:07. Status: Used on 2015-02-05 05:18:20. Your current IP address has been saved as: 180.x.x.9 Reset key has been used for L100 printer waste ink counters reset. Printer usb identifier detected as "NFUK022825________". IP address of the user that executed this operation was saved as: 180.x.x.2(PH) Share this post Link to post Share on other sites
John_Admin 388 Report post Posted April 1, 2015 You have used Reset Key on Jan 27, 2015 to reset Waste Ink Counter on L100 printer. Share this post Link to post Share on other sites