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John_Admin

Epson Pro 7800, 9800 maintenance request code 0040

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This information is related to Epson Pro 7800, 9800 plotters.

Printer gives maintenance request code 0040:

 

Screenshot_14.jpg

 

This ERROR is a CLEANING UNIT END OF LIFE which is not necessary for replacement - You can just reset counters.

 

If you call Epson, they will charge $456.15

But one can reset this error by himself!

 

When plotter is turned OFF - press and hold the Down, Right, and Enter (CENTER) buttons and turn on the Printer.

Release the Down, Right, and Enter (CENTER) buttons when you can see on display "SELF TESTING MODE" .

press UP ARROW 2 times intil you see Parameter

Press RIGHT ARROW 2 times for Initialize / All

Press UP ARROW 1 time for Initialize Cleaner Record

Press the CENTER 2 times, it will say initialize/ OK?

Turn printer off and then back on

 

 

 

Other way:

1. When plotter is turned OFF - press and hold down the Paper Source button + Cut Eject button + 1 Paper Feed button (Down arrow)

2. POWER ON, whilst holding the buttons.

3. View Counters should appear on the display, so press Paper Feed button down until Clear Counters is displayed.

4. Press Select Type button + Paper Feed button + wait until Cleaner is displayed.

5. Press ENTER button TWICE

6. Switch printer OFF, then ON.

 

The error display should then have disappeared, and should read READY

 

IMPORTANT

This process can ONLY be followed ONCE before an engineer is required.

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THANK YOU!!! I tried your first solution and it worked wonders for my old, neglected 7880..., now time to give it a professional cleaning and some love :)

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