Oleksiy 0 Report post Posted February 7, 2020 Hello, I purchased a code for the printer XP-430, but when I try to enter it into the license program, I get a message "Activation code error, please check." what should I do? Share this post Link to post Share on other sites
wic.support 30 Report post Posted February 7, 2020 This message means that entered string has incorrect format and it's not a key. Please, make sure that you entered all symbols correctly and did not use transaction id/reference number or similiar instead. Correct CS key must look like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX Share this post Link to post Share on other sites
Oleksiy 0 Report post Posted February 7, 2020 Thanks, everything worked out, I used the Reference Number instead Activation Key from another email. Share this post Link to post Share on other sites
