John_Admin 388 Report post Posted May 5, 2020 When Your Printer Epson XP-3100, XP-4100 Series - stops and require service - that means waste Ink Counters may be overflowed. If Overflowed MAIN Waste Ink Counter - You have to reset it by Hardware Chip Resetter or replace Chip on Maintenance Box. If Overflowed PLATEN PAD Waste Ink counter - You can reset it FREE in few seconds by WIC Reset Utility. https://youtu.be/fGCJ-j5VKWs Share this post Link to post Share on other sites
shane 0 Report post Posted July 7, 2020 version 5.58 WIC shows reset waste and read waste as not an option ? for xp3100 and xp4100 Share this post Link to post Share on other sites
wic.support 30 Report post Posted July 7, 2020 Those printers has a chip on the maintenance box. You can only reset auxiliary counter for the pad under printhead. This option is avaialble under additional functions that you can enable in the settings, but if main counter is overflowed printer will still be blocked until you replace maintenance box. 1 Share this post Link to post Share on other sites