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Sublime_Vizion

ERROR 031002 : Epson XP-15000

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Hi. I'm getting error 031002. The printer stops and I have to power off. It happens every time I try to print. Both the firmware downgrade and Chipless activation is done. Help please!6358595705650b502990f8e960ebd9b910a4e0c2

 

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Good day. This error (0x791A) means:

X-Hot detection error during flushing. Head thermistor detects abnormal temperature.

Possible  causes:

Printer head failure.  Main board failure.

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Thank you for the reply. It gives me this error when I activate the chipless software.  If I just downgrade the firmware but do NOT activate the chipless software the printer works fine. Why does the activation do this? I paid for the key since I was able to downgrade but it's useless if the chipless activation does this to the printer.

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