Karla 0 Report post Posted July 21, 2020 My husband did this firmware update and not it won't do anything, not recognizing ink etc.. I have read some solutions and i think I got it to recovery mode but when i tried to install the file that i had downloaded it didn't work, and the firmware( Backdate..) that I found on here was for windows. this is what i was doing copied and pasted below.. I think i just need the mac file ? Please help! Karla Download and extract this Firmware Version - FA24I5 - https://chiplesssolutions.com/download/chipless/WF7710_FWG535TL_FA24I5_FA99Z9.zip Upload firmware to printer in normal mode - dont put printer in Program Update mode. The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed now in your printer! Please reply about results. Share this post Link to post Share on other sites
John_Admin 388 Report post Posted July 22, 2020 You are right. You have to use PC under Windows. Share this post Link to post Share on other sites