huwtdec 0 Report post Posted August 19, 2022 I have an epson 1500w with updated firmware. I want to use OEM cartridges. I paid for a firmware key last year but I couldn't get it to work, but I want to try again. I already bought a key from you "Your Firmware Key for WIC utility order is complete (#21483516)" I tried but I didn't succeed in downgrading. Is it possible for me to reset and unlock the OEM cartridge capability? "Current version of the firmware is AO18C5." Share this post Link to post Share on other sites
huwtdec 0 Report post Posted August 19, 2022 I don't want to pay for another firmware key unless I am sure it will work for me Share this post Link to post Share on other sites
wic.support 30 Report post Posted August 19, 2022 You version of the firmware is already the same as the most earlier we have, updating will not change anything, are you sure that your cartridges are actually blocked by firmware update? Share this post Link to post Share on other sites
huwtdec 0 Report post Posted August 19, 2022 oh my god thank you I think the issue was I had a mix of OEM cartridges loaded. I swapped out for all the same brand and it works! thanks so much Share this post Link to post Share on other sites