Mike Parker 0 Report post Posted December 20, 2025 Hello! Apologies if this has been addressed elsewhere. I'm on a Mac 13.2.1. I have downloaded and installed the WIC Reset Utility, and purchased a key. However, I cannot enter the key - I can't enter anything in the field. Anybody have a solution? Share this post Link to post Share on other sites
wic.support 31 Report post Posted December 20, 2025 Good day. I'm not sure what exactly is the problem. Can you input text in different field? Are you trying to type or copy/paste it? If it is acceptable I can connect to you remotely and check it myself. Share this post Link to post Share on other sites
Mike Parker 0 Report post Posted December 20, 2025 I am unable to input the key in the field; It is like I am blocked from inputting the key. Share this post Link to post Share on other sites
Mike Parker 0 Report post Posted December 20, 2025 I see that a Terminal window pops up when I start the app. Is it possible to enter the lic. key in the Terminal window? If yes, what are the commands? Share this post Link to post Share on other sites
wic.support 31 Report post Posted December 26, 2025 If it is okay, I can connect to you remotely and check the problem myself, please, write me in the PM if you want to proceed. Share this post Link to post Share on other sites
