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WIC Reset Program and Chipless Firmware
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WaltHP

Cartridge not installed correctly

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Epson XP-15000, just now converting to Chipless firmware. WIC Reset Utility | Report says Firmware Version: "NW07K7 07/07/2020" which is the correct XP-15000 Chipless file, and says Status: "ink out error". There are no other "errors" in the Wic | Reset display. Printer displays a Maintenance Error saying: "Ink Cartridge is not installed correctly"; Check Cartridge Codes produces message "Press cartridges down firmly". Pressing on each cartridge does nor result in any movement. Display then returns to the Error ".. not installed correctly". Display of ink levels has all channels empty. The CISS setup I purchased is https://www.etsy.com/listing/1204871813/epson-xp-15000-empty-chipless?ls=r&ref=internal_similar_listing_bot-2&sts=1&content_source=43e0952cd8aa13327bf74887eddbf2ff%3ALT381a75ff1499f1a0dfa0d65c5ecbbd36b8b34bbc&logging_key=43e0952cd8aa13327bf74887eddbf2ff%3ALT381a75ff1499f1a0dfa0d65c5ecbbd36b8b34bbc&listing_id=1204871813&listing_slug=epson-xp-15000-empty-chipless . Removing the Black cart, it has ink on the bottom and there is ink on the area around the screen of the printer. Seems that something in the firmware is not working.

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Ok. I launched license.exe, clicked "Activate online", new window asked for my Activation Key, found that in your email from back in early December (yes, off&on I've been at this that long), entered it, it filled in a new long string in the "Recovery Code" window, I clicked the "Recover" button, the printer woke up and the pc screen opened a new window that said to power off and back on the printer. Did that, the printer now seemed normal (no ERROR message). I opened the Maintenance menu on the printer, asked for a nozzle check and it printed that, saying the Firmware is 20.42.NW07K7 which is the XP-15000's correct chipless firmware.

So, I seem to be set. Thanks!

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