WaltHP 0 Report post Posted May 6 After my last message Jan 31, 2026, things seemed to be working. I did a lot of printing. Then the printer quit, display screen saying the M cart is empty, says that the carts are 312/312XL - which they aren't. Cart info displayed by EPSON Status Monitor says "Unknown" for all carts. I'm trying to use license.exe again. I saved the Serial & ID Code from before. I can't get license.exe to work, either with the saved Code of with a new one gotten from "Activate Online". What am I not remembering? Share this post Link to post Share on other sites
wic.support 31 Report post Posted May 23 Good day. Please, explain in more details, what changed or happened? Did you update firmware to official version? Also what exactly is happening when you try to restore the chipless firmware? Share this post Link to post Share on other sites