So we sorta fixed it? Not too sure...
We gave it one last ditch effort before we left work for the night a sprayed loads of cleaning solution into the print head service station, (I don't know if its bad for the electronics or what not) then cleaned it off the little pads where the ink is dumped.
Then when we rebooted the printer it worked fine and recommended we did a print nozzle check pattern, which came out fine. I will find the name of the cleaning solution later on today.
I'm going to keep updating this post in case anyone seems to run into the same issue, just follow this with caution as we don't know much about printers and are following our guts.
EDIT: This didn't work. We had a power cut and now the printer is showing the error again and we can't remove it. Turned on our old printer and now that's showing error 000043/0x2B... will be back soon with a update
EDIT 2: Now both printers are showing error 000043/0x2B..
EDIT 3: We got told it might be a gear on the right jamming so we are going to pull it apart this weekend. Will see how that goes.
EDIT 4: So I pulled it apart. Completely clueless on what could be wrong. There was a clear wheel on the front left so I gave that a good clean with some alcohol, this got it past the insta-error but it would still show a error so I cleaned it again. Insta-error. Then i forgot to plug a wire to a sensor to the top back in, black and red cable to main board. Then i got the same error (000043) so i messed with the cable and connectors and now its starting fine again! Will try this on the other printer and come back to let anyone know if this is the solution.
I'm guessing no one is here but I'll write the final solution when i find it.