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WIC Reset Program and Chipless Firmware


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Posts posted by Stefano

  1. I understand very well that my unfortunate situation was not caused by your responsibilities. I want to clarify that mine is absolutely not an attempt to use the key on another printer, but it was simply to have the opportunity to use what I purchased! Consider the timing communicated to you, I could not take advantage of the chipless functionality ... I was hoping for a better understanding of my case ...

  2. I had bought the WF-2865 printer on December 5, 2019.
    Then, on January 3, 2020 I purchased the Chipless license key.
    Unfortunately on 10 January 2020 my printer stopped working (it did not turn on anymore), so it was replaced by the dealer with the same product (see receipt).
    The old broken printer has been collected and scrapped by the dealer.
    I therefore do not claim to use the activation code (not yet
    expired) for one another product, but only to be able to use it on my only printer WF-2865.
    Otherwise I would have thrown the € 35 spent for nothing!
    I therefore ask for your support,
    Thank you !


  3. Hi John,

    due to replacement of the printer directly from the seller, because it no longer switch on after a few days, I tried to activate the new one, after update CS FW,  but I receive the message communication failed !!!
    My personal license KEY 
    should still be active: "Please use Your Activation Key: Dxxx-7GYYR-GCxxx-K6TDC-xxC6G     - use before February 10"

    Please help to find a solution, thanks.


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