KingJoeffrey

I'm back to square 1. Your program fails to launch again. I've restarted my machine(running Win 7) and nothing seems to work. As to your questions, the LEDs are flashing green and orange(my printer is a Canon MP640). And for your second question, the answer is I can't print when I start the printer normally and that's the reason I bought your software. When I start the printer I get the B200 error, which to my understanging, the Service Tool should be able to resolve. At the moment my printer is just stuck in Service Mode and 5105.exe does not launch the GUI for me to do the resetting, etc.

I managed to get it to launch after pretty much excluding it from all my defence solftware. However, when I run the first step by pressing EEPROM and selecting RearTray and click OK, I'm getting an error message saying Error!(error code : 009). I cannot go beyond that. Please see screenshots attached to see what I'm experiencing.

I just bought and installed the 1 x License for Canon Service Tool V5105 for One PC (License_V510) = $30.00.I unzipped it and tried to launch it and popped up a message saying something to the effect that this tool is licensed to <MY-EMAIL-ADDRESS>(which is my correct email address). Thereafter nothing happened - the GUI did not launch. I've clicked on the binary 5105.exe many times and it just doesn't start. I'm running Windows 7