I just did the Firmware upgrade and it looked like it finished successfully, but when I tried to do the License.exe, I get a "Communication failed" error with a 10013 code.
I do have Norton installed. Is this a firewall issue? It's very difficult to disable it.
The tool sees the printer. I too am getting the 0xEA error and I have cleaned the counter belt.
Error 10013
in Chipless Firmware by License.exe utility
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Hello,
I just did the Firmware upgrade and it looked like it finished successfully, but when I tried to do the License.exe, I get a "Communication failed" error with a 10013 code.
I do have Norton installed. Is this a firewall issue? It's very difficult to disable it.
The tool sees the printer. I too am getting the 0xEA error and I have cleaned the counter belt.
Please advise.