Just purchased the Epson R3000 Service Adjustment Program which I finally got to download properly, unzipped all the files and pressed Ink Charge which is what I needed. it keeps coming up with a communication error code 20000107 and the printer says some of my cartridges can't be recognised (they are all genuine? Printer was working fine also - I just have no magenta ink showing in prints despite cleaning, so believe the ink charge can help with this).
How can I get the ink charge to work?
Thanks
Heather