Error message code 20000107

[Error message code 20000107]

Yes, it's only on ones of a lesser level.  So maybe I need to have new cartridges to perform the charge?

[Error message code 20000107]

Hi John

Definitely ready to print, ink levels all look good (at least over 1/3 on all)?

Thanks

Heather

[Error message code 20000107]

Just purchased the Epson R3000 Service Adjustment Program which I finally got to download properly, unzipped all the files and pressed Ink Charge which is what I needed.  it keeps coming up with a communication  error code 20000107 and the printer says some of my cartridges can't be recognised (they are all genuine?  Printer was working fine also - I just have no magenta ink showing in prints despite cleaning, so believe the ink charge can help with this).

How can I get the ink charge to work?

Thanks

Heather