Hi guys,
I was able to update the firmware but ran into a problem in the activation. I put in the code but got back an error "communication failed. please, check connection between printer and pc. change usb port. check network connection. make sure that proxy is not used and disable firewall. try again later. - 10094
I went through the steps in the error to try and correct it, also tried it with a different operating system (I'm running Win11, tried it on a Win 10 machine)
Let me know if there is a fix for this.
Thanks,
Paul