Epson WF-7610
My printer will not recognize two ink cartridges (252 XL - black and 252 - magenta). The are definitely original Epson ink cartridges and I replaced with brand new ink cartridges, and still does not recognize them.
I have tried cleaning the area both on the printer and the cartridges.
I have tried, powering down and unplugging from the printer and from the wall, waiting 5 mins and restarting --- several times.
Please help me. This is so frustrating.