sherlockjohns 1 Report post Posted March 7, 2013 Pls help when open the WicReset v3 there an error like this The program can only function properly using a USB connection. If you do not see your printer in the detected devices list try the following: 1. Check USB connection and cancel all printer jobs, turn printer OFF then ON again. 2. Refresh detected devices list. Unable to obtain a device identifier for printer. Error in system call. Error description: incorrect function. Unable to obtain a device identifier for printer. Error in system call. Error description: incorrect function. Share this post Link to post Share on other sites
John_Admin 385 Report post Posted March 16, 2013 1. Disconnect all USB devices 2. Disable antivirus and proxy 3. Reboot your PC 4. Run PC as Administrator 5. Connec the printer with proper USB cable 6. Run WIC utility Share this post Link to post Share on other sites