John_Admin

Please give us your order number

Please send here your hardware ID, according to step 2 in this guide https://www.2manuals.com/product_info.php?products_id=2038 After that we will send you download link to service tool in PM.

Try one more time. Download License.exe application (Windows only) - download here

Video guide how to reset waste ink counter: Buy reset key here: https://www.2manuals.com/product_info.php?cPath=56_92&products_id=1138

Yes, this model is supported.

Sx205 is supported model. You can reset waste ink counter.

Good day. Most likely firmware was not updated properly. Please, read this guide: https://forum.2manuals.com/index.php?/topic/80765-how-to-update-and-activate-chipless-firmware-complete-guide/ expecially Note 3 here: https://forum.2manuals.com/index.php?/topic/80765-how-to-update-and-activate-chipless-firmware-complete-guide/&tab=comments#comment-87415

Do you want factory reset printer or install chipless firmware?

Please reboot your PC and restart your printer then try install firmware again.

Please contact our live support again - https://www.2manuals.com/online/chat.php?v=2 Provide a link to this topic in your request.

@Jeff Garcia [stylesheet-group="0"]{} body{margin:0;} button::-moz-focus-inner,input::-moz-focus-inner{border:0;padding:0;} html{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-tap-highlight-color:rgba(0,0,0,0);} input::-webkit-search-cancel-button,input::-webkit-search-decoration,input::-webkit-search-results-button,input::-webkit-search-results-decoration{display:none;} [stylesheet-group="1"]{} .css-146c3p1{background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;color:rgba(0,0,0,1.00);display:inline;font:14px -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;list-style:none;margin:0px;padding:0px;position:relative;text-align:start;text-decoration:none;white-space:pre-wrap;word-wrap:break-word;} .css-175oi2r{align-items:stretch;background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;display:flex;flex-basis:auto;flex-direction:column;flex-shrink:0;list-style:none;margin:0px;min-height:0px;min-width:0px;padding:0px;position:relative;text-decoration:none;z-index:0;} .css-1jxf684{background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;color:inherit;display:inline;font:inherit;list-style:none;margin:0px;padding:0px;position:relative;text-align:inherit;text-decoration:none;white-space:inherit;word-wrap:break-word;} .css-9pa8cd{bottom:0px;height:100%;left:0px;opacity:0;position:absolute;right:0px;top:0px;width:100%;z-index:-1;} [stylesheet-group="2"]{} .r-13awgt0{flex:1;} .r-1adg3ll{display:block;} .r-1jkafct{border-bottom-left-radius:2px;border-bottom-right-radius:2px;border-top-left-radius:2px;border-top-right-radius:2px;} .r-1phboty{border-bottom-style:solid;border-left-style:solid;border-right-style:solid;border-top-style:solid;} .r-1udh08x{overflow-x:hidden;overflow-y:hidden;} .r-4iw3lz{border-bottom-width:0;border-left-width:0;border-right-width:0;border-top-width:0;} .r-4qtqp9{display:inline-block;} .r-6koalj{display:flex;} .r-bztko3{overflow-x:visible;overflow-y:visible;} .r-crgep1{margin:0px;} .r-hvic4v{display:none;} .r-krxsd3{display:-webkit-box;} .r-rs99b7{border-bottom-width:1px;border-left-width:1px;border-right-width:1px;border-top-width:1px;} .r-sdzlij{border-bottom-left-radius:9999px;border-bottom-right-radius:9999px;border-top-left-radius:9999px;border-top-right-radius:9999px;} .r-t60dpp{padding:0px;} .r-wwvuq4{padding:0;} .r-xoduu5{display:inline-flex;} .r-ywje51{margin:auto;} .r-z2wwpe{border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-top-left-radius:4px;border-top-right-radius:4px;} [stylesheet-group="2.1"]{} .r-1559e4e{padding-bottom:2px;padding-top:2px;} .r-1fkl15p{padding-left:32px;padding-right:32px;} .r-3o4zer{padding-left:12px;padding-right:12px;} .r-3pj75a{padding-left:16px;padding-right:16px;} .r-cxgwc0{padding-left:24px;padding-right:24px;} .r-dd0y9b{padding-bottom:20px;padding-top:20px;} .r-ddtstp{margin-bottom:0px;margin-top:0px;} .r-dp7rxi{padding-bottom:40px;padding-top:40px;} .r-f8sm7e{margin-left:auto;margin-right:auto;} .r-n7gxbd{padding-left:4px;padding-right:4px;} .r-s49dbf{margin-bottom:1px;margin-top:1px;} .r-sjygvo{padding-left:1em;padding-right:1em;} [stylesheet-group="2.2"]{} .r-1ca1ndr{margin-left:0.5em;} .r-1ez5h0i{margin-left:4px;} .r-1gs4q39{margin-right:4px;} .r-1kkk96v{margin-left:8px;} .r-1kpi4qh{margin-left:0.075em;} .r-1l2kgy{margin-right:0.5em;} .r-1q6cnnd{right:-2px;} .r-1wron08{margin-right:8px;} .r-3t4u6i{margin-left:2px;} .r-45ll9u{left:50%;} .r-5f1w11{left:-2px;} .r-k4bwe5{margin-right:0.075em;} .r-o59np7{padding-right:8px;} .r-ocobd0{right:50%;} .r-qjj4hq{padding-left:8px;} .r-x1x4zq{margin-right:2px;} [stylesheet-group="3"]{} .r-105ug2t{pointer-events:auto!important;} .r-109y4c4{height:1px;} .r-10ptun7{height:16px;} .r-10v3vxq{transform:scaleX(-1);} .r-117bsoe{margin-bottom:20px;} .r-11c0sde{margin-top:24px;} .r-11j9u27{visibility:hidden;} .r-12181gd{box-shadow:0 0 2px rgba(0,0,0,0.03) inset;} .r-12sks89{min-height:22px;} .r-12vffkv>*{pointer-events:auto;} .r-12vffkv{pointer-events:none!important;} .r-12ym1je{width:18px;} .r-135wba7{line-height:24px;} .r-13qz1uu{width:100%;} .r-13wfysu{-webkit-text-decoration-line:none;text-decoration-line:none;} .r-146iojx{max-width:300px;} .r-1472mwg{height:24px;} .r-14j79pv{color:rgba(83,100,113,1.00);} .r-14lw9ot{background-color:rgba(255,255,255,1.00);} .r-15ysp7h{min-height:32px;} .r-16dba41{font-weight:400;} .r-16y2uox{flex-grow:1;} .r-176fswd{transform:translateX(-50%) translateY(-50%);} .r-1777fci{justify-content:center;} .r-17bb2tj{animation-duration:0.75s;} .r-17leim2{background-repeat:repeat;} .r-17s6mgv{justify-content:flex-end;} .r-18jsvk2{color:rgba(15,20,25,1.00);} .r-18tzken{width:56px;} .r-18u37iz{flex-direction:row;} .r-18yzcnr{height:22px;} .r-19wmn03{width:20px;} .r-19yznuf{min-height:52px;} .r-1abnn5w{animation-play-state:paused;} .r-1acpoxo{width:36px;} .r-1ad0z5i{word-break:break-all;} .r-1awozwy{align-items:center;} .r-1b43r93{font-size:14px;} .r-1betnmo{max-width:672px;} .r-1blnp2b{width:72px;} .r-1blvdjr{font-size:23px;} .r-1ceczpf{min-height:24px;} .r-1cwl3u0{line-height:16px;} .r-1d2f490{left:0px;} .r-1ddef8g{-webkit-text-decoration-line:underline;text-decoration-line:underline;} .r-1dn12g7{line-height:48px;} .r-1ebb2ja{list-style:none;} .r-1ff274t{text-align:right;} .r-1gkfh8e{font-size:11px;} .r-1h0z5md{justify-content:flex-start;} .r-1h8ys4a{padding-top:4px;} .r-1hjwoze{height:18px;} .r-1iln25a{word-wrap:normal;} .r-1inkyih{font-size:17px;} .r-1ipicw7{width:300px;} .r-1iusvr4{flex-basis:0px;} .r-1janqcz{width:16px;} .r-1jaylin{width:-webkit-max-content;width:-moz-max-content;width:max-content;} .r-1k78y06{font-family:Tahoma, Arial, sans-serif;} .r-1kihuf0{align-self:center;} .r-1ldzwu0{animation-timing-function:linear;} .r-1loqt21{cursor:pointer;} .r-1mlwlqe{flex-basis:auto;} .r-1mrlafo{background-position:0;} .r-1muvv40{animation-iteration-count:infinite;} .r-1mwlp6a{height:56px;} .r-1nao33i{color:rgba(231,233,234,1.00);} .r-1niwhzg{background-color:rgba(0,0,0,0.00);} .r-1ny4l3l{outline-style:none;} .r-1oifz5y{background-color:rgba(170,17,0,1.00);} .r-1oszu61{align-items:stretch;} .r-1otgn73{touch-action:manipulation;} .r-1p0dtai{bottom:0px;} .r-1pi2tsx{height:100%;} .r-1ps3wis{min-width:44px;} .r-1qd0xha{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;} .r-1qi8awa{min-width:36px;} .r-1r5jyh0{min-height:130px;} .r-1r8g8re{height:36px;} .r-1s2hp8q{min-height:26px;} .r-1sxrcry{background-size:auto;} .r-1tl8opc{font-family:"Segoe UI",Meiryo,system-ui,-apple-system,BlinkMacSystemFont,sans-serif;} .r-1to6hqq{background-color:rgba(255,212,0,1.00);} .r-1ttztb7{text-align:inherit;} .r-1udbk01{text-overflow:ellipsis;} .r-1v2oles{top:50%;} .r-1vmecro{direction:rtl;} .r-1vr29t4{font-weight:800;} .r-1wb8bfx{text-decoration-thickness:2px;} .r-1wbh5a2{flex-shrink:1;} .r-1wyyakw{z-index:-1;} .r-1xcajam{position:fixed;} .r-1xk2f4g{clip:rect(1px, 1px, 1px, 1px);} .r-1xnzce8{-moz-user-select:text;-webkit-user-select:text;user-select:text;} .r-1xvli5t{height:1.25em;} .r-1y7e96w{min-width:22px;} .r-1ye8kvj{max-width:600px;} .r-1yef0xd{animation-name:r-11cv4x;} .r-1yjpyg1{font-size:31px;} .r-1ykxob0{top:60%;} .r-2o02ov{margin-top:40px;} .r-2tavb8{background-color:rgba(0,0,0,0.60);} .r-2yi16{min-height:36px;} .r-36ujnk{font-style:italic;} .r-37tt59{line-height:32px;} .r-3s2u2q{white-space:nowrap;} .r-417010{z-index:0;} .r-4gszlv{background-size:cover;} .r-4wgw6l{min-width:32px;} .r-54znze{color:rgba(239,243,244,1.00);} .r-56xrmm{line-height:12px;} .r-6026j{background-color:rgba(255,255,255,0.85);} .r-633pao{pointer-events:none!important;} .r-6416eg{-moz-transition-property:background-color, box-shadow;-webkit-transition-property:background-color, box-shadow;transition-property:background-color, box-shadow;} .r-64el8z{min-width:52px;} .r-7q8q6z{cursor:default;} .r-8akbws{-webkit-box-orient:vertical;} .r-8jfcpp{top:-2px;} .r-92ng3h{width:1px;} .r-a023e6{font-size:15px;} .r-adyw6z{font-size:20px;} .r-agouwx{transform:translateZ(0);} .r-ah5dr5>*{pointer-events:none;} .r-ah5dr5{pointer-events:auto!important;} .r-aqfbo4{backface-visibility:hidden;} .r-b88u0q{font-weight:700;} .r-bcqeeo{min-width:0px;} .r-bnwqim{position:relative;} .r-bt1l66{min-height:20px;} .r-bvlit7{margin-bottom:-12px;} .r-clrlgt{animation-name:r-imtty0;} .r-deolkf{box-sizing:border-box;} .r-dflpy8{height:1.2em;} .r-dnmrzs{max-width:100%;} .r-ehq7j7{background-size:contain;} .r-emqnss{transform:translateZ(0px);} .r-eqz5dr{flex-direction:column;} .r-ero68b{min-height:40px;} .r-fdjqy7{text-align:left;} .r-fm7h5w{font-family:"TwitterChirpExtendedHeavy","Verdana",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;} .r-h9hxbl{width:1.2em;} .r-icoktb{opacity:0.5;} .r-ifefl9{min-height:0px;} .r-impgnl{transform:translateX(50%) translateY(-50%);} .r-iphfwy{padding-bottom:4px;} .r-ipm5af{top:0px;} .r-jmul1s{transform:scale(1.1);} .r-jwli3a{color:rgba(255,255,255,1.00);} .r-kemksi{background-color:rgba(0,0,0,1.00);} .r-lp5zef{min-width:24px;} .r-lrsllp{width:24px;} .r-lrvibr{-moz-user-select:none;-webkit-user-select:none;user-select:none;} .r-m6rgpd{vertical-align:text-bottom;} .r-majxgm{font-weight:500;} .r-n6v787{font-size:13px;} .r-nhe8su{animation-duration:0.5s;} .r-nvplwv{animation-timing-function:ease-out;} .r-nwxazl{line-height:40px;} .r-o7ynqc{transition-duration:0.2s;} .r-peo1c{min-height:44px;} .r-poiln3{font-family:inherit;} .r-pp5qcn{vertical-align:-20%;} .r-q4m81j{text-align:center;} .r-qlhcfr{font-size:0.001px;} .r-qvk6io{line-height:0px;} .r-qvutc0{word-wrap:break-word;} .r-rjixqe{line-height:20px;} .r-rki7wi{bottom:12px;} .r-s67bdx{font-size:48px;} .r-sb58tz{max-width:1000px;} .r-tjvw6i{text-decoration-thickness:1px;} .r-u6sd8q{background-repeat:no-repeat;} .r-u8s1d{position:absolute;} .r-ueyrd6{line-height:36px;} .r-uho16t{font-size:34px;} .r-vkv6oe{min-width:40px;} .r-vlxjld{color:rgba(247,249,249,1.00);} .r-vqxq0j{border:0 solid black;} .r-vrz42v{line-height:28px;} .r-vvn4in{background-position:center;} .r-wy61xf{height:72px;} .r-x3cy2q{background-size:100% 100%;} .r-x572qd{background-color:rgba(247,249,249,1.00);} .r-xigjrr{-webkit-filter:blur(4px);filter:blur(4px);} .r-yc9v9c{width:22px;} .r-yfoy6g{background-color:rgba(21,32,43,1.00);} .r-yn5ncy{animation-fill-mode:both;} .r-yy2aun{font-size:26px;} .r-yyyyoo{fill:currentcolor;} .r-z7pwl0{max-width:700px;} .r-z80fyv{height:20px;} .r-zchlnj{right:0px;} @-webkit-keyframes r-11cv4x{0%{transform:rotate(0deg);}100%{transform:rotate(360deg);}} @-webkit-keyframes r-imtty0{0%{opacity:0;}100%{opacity:1;}} @keyframes r-11cv4x{0%{transform:rotate(0deg);}100%{transform:rotate(360deg);}} @keyframes r-imtty0{0%{opacity:0;}100%{opacity:1;}} .r-3cezho{position:absolute;visibility:hidden;top:0;width:50px;pointer-events:none} .r-3cezho.loaded{visibility:visible;top:50vh;width:50px} What is the firmware version on your printer?

Please send me your order number in PM.