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John_Admin

Disable all Epson processes

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When Using WIC Reset Utility You have to disable all Epson Utilities and processes, such as Epson Status Monitor, Epson Help Center, My Epson Portal etc...

 

You can do it manualy or from WIC utility:

 

Go to MENU - > Support

Screenshot_25.jpg

 

Click on Disable processes

Select ALL processes

Click on Terminate

Screenshot_26.jpg

 

After this You can use WIC Reset Utility for resetting printer.

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