Robert Smeets 0 Report post Posted August 4, 2022 I'm trying to run licence.exe for a SC-P800, the printer is connected over USB and visible in the drop down but the program does not ask for the activation key. Firmware is already upgraded. This may be because 2 of the cartridges are empty and the printer won't transition into print mode. Is that the reason or are there other things I can try? I did switch to the firmware update mode on the printer, but was unable to complete the activation using licence.exe that way. I'd like to avoid having to purchase two OEM cartridges just to get past this step. Share this post Link to post Share on other sites
John_Admin 388 Report post Posted August 5, 2022 you have to upload firmware to printer in Normal mode give us screenshots please Share this post Link to post Share on other sites