Troublesome epson 1430 shows error

[Hvytoys 0]

Giving me an error that says reset started do not turn off the printer format of the entered string is similar to the reference number used when paying by a card this is not a key please check again your email including Spam folders if the key is still missing you can check the status of your order here but I did check it and that is the proper key according to the message I was sent help somebody

[John_Admin 385]

Input Reset Key 
not  reference number