JDLE 0 Report post Posted December 31, 2023 Hi, I bought the reset key and followed all the directions. Everytime I reset the waste counters, I put in my reset key and then get rejected. Why is that? What am I doing wrong? Please help. Share this post Link to post Share on other sites
wic.support 30 Report post Posted December 31, 2023 Good day. Please, read this: https://forum.2manuals.com/index.php?/topic/81509-query-is-rejected/ Also, if possible try to reset via USB. Share this post Link to post Share on other sites