wic.support

You are using wrong updater, where did you download it? You need to use this one: https://chiplesssolutions.com/download/chipless/XP2100_FWH284TL_MZ01JA_MZ99Z9.zip also read this: https://forum.2manuals.com/index.php?/topic/80765-how-to-update-and-activate-chipless-firmware-complete-guide/

How to check current firmware version of the printer. 1. If printer has LCD and it is not blocked by error, you can check firmware version in the printer`s menu: On the printer`s LCD select `Setup` or `Settings`. Select `Firmware Update` Select `Current Version` Do NOT select `Update Firmware` in the last menu, it will start automatic firmware update if printer is connected to network. Also, do not enable notifications in the same menu, in fact it is preferable to turn off firmware update notifications if they are enabled. 2. Otherwise you need to use WICReset for this: Download, install and run WICReseet Select the printer and press `Report` button in the main interface. In the opened table find `Firmware Version` row and check the value.

How to enable USB connection for some printers. Using WF-3720 as an example: Press the home button if necessary. Select Settings. Select General Settings. Select Printer Settings. Scroll down and select PC Connection via USB. Select Enable. This may be different for your model, please, see user manual for more details.

How to submit error reports. If you encountered an error that is not covered by this topic and want to submit information about it, please, include this: Your order number (do not post your keys!) Your printer model and information about operating system. Detailed description of the error and steps that needed to reproduce it. Screenshots of all error messages and all error codes shown in the process. All information must be recognizable! Any modifications that has been done to the printer before (replacing motherboard, replacing motherboard chip, etc). If possible install and run WICReset then click `Report` button in the main interface and post a screenshot with the shown information.

How to disable automatic firmware update. Description: From time to time, Epson releases new versions of their printers firmware. Default printer settings have automatic updates ON and firmware updates occur without the user even knowing that it has taken place. These updates often have no benefit to the end user and are simply done to combat the use of generic cartridges by making them unrecognisable by the printer once the update has been installed. It is still highly recommended that you disable automatic updates of the printer software. Solution: Please read here how to disable firmware updates: https://www.wic.support/how-to-disable-automatic-firmware-updates-on-epson-printers/

How to update firmware using recovery mode. Caution! This post will explain how to upload firmware to the printer by pulling out power cable during critical operation and corrupting data on the motherboard. This method has been used dozens of times but, while nobody reported any irreparable damages, results are not conclusive. Also note that in order to use this method printer must start uploading new firmware, in other words it will only work if printer does not have latest official firmware yet. Execution: Use this method only when everything else is failed. Start uploading firmware normally. It is preferable to use service mode and newest official offline firmware updater that you can download from Epson website, but if this is not possible you can start updating process in normal mode and use Epson Update Center. Remove power cable when firmware is being rewritten. Firmware update executes in four steps: uploading data, verifying data, erasing chip and writing new data to the chip, you need to remove cable during the last two steps somewhere in the middle of the whole proccess. Usually apropriate messages are shown during each step if printer has LCD or LED indication is changed otherwise, but it varies from model to model and some models does not indicate changes in any way until the very end. Start the printer normally using power button, it should start in the recovery mode and will be recognized as new MFP-IPL device on the system. If the printer has an LCD it will also show `Recovery Mode` message on the screen. Upload chipless firmware according to the standard instructions while printer is in this mode. Printer should accept chipless firmware now. There are may be the case when even this process will fail and printer will stuck in the `Recovery Mode`. In this case in order to restore the printer to the previous state you need to use official firmware again, letting it finish this time.

How to use telnet to check server availability. Instruction: 1. We will use telnet client for this, a standard Windows component that allows connections to the generic port on specified IP address. Note that telnet is completely unrelated to the chipless firmware or activation software and do not provide any additional features. 2. Telnet client is already activated for Windows XP, but you need to turn it on manually for Windows Vista and later versions. 3. In order to activate telnet client do the following: Open `Control Panel`. Select `Programs` or `Programs and Features` depending on windows version. Select `Turn Windows features on or off`. In the opened dialog make sure that `telnet client` box is checked and press `OK`. 4. Connect to the server via telnet: Open console window in windows. For License.exe type `telnet 211.159.168.205 20102` in the opened console then press enter. For NoInksUpdater.exe type `telnet 110.10.147.170 8580` in the opened console then press enter. 5. Check output: If you will see black screen with cursor then telnet is successfully connected to the server, which means that port is available. If you will see any errors in the console output then this port is blocked either for entire system or on the remote device. 6. Note that if telnet is able to connect to the server but activation software still shows any error that related to the internet connection then it may still be blocked locally by your antivirus/firewall/etc.

License.exe does not list my printer! Solution: Each time when you connect USB printer to the PC, virtual printing USB port name (USB001, USB002, etc) is assigned. Once you install the driver this assignment is remembered and as a result the more installed printers you have in the system the higher is the port number for the next one. Unfortunately, License.exe can only work with the first 32 ports, so in order to use it with the new device, you need to delete one of the existed printers with low port number, freeing it, and then replug the new one (of course it will only work if the new device is not installed itself, otherwise it will have fixed port number and nothing will change). Bottom line, remove as many unused printers from the system as possible, including this one, then restart the printer.

Troubleshooting for NoInksUpdater.exe TBD

Troubleshooting and list of error codes for License.exe 1. If Licence.exe does not have your printer in the list, please, do the following: Make sure that USB connection is enabled and printer is recognized by the operating system. Make sure that printer driver and USB Printing Support Driver are installed correctly. Make sure that printer used low virtual port number. 2. License.exe shows Reading Failed error: One of the possible reasons regardless of the code may be that firmware did not load properly or at all. In this case you need to upload it again. Second possible (altrough rare) reason is that the printer`s motherboard chips are incompatible with the current chipless firmware (either because they are changed by the manufacturer or printer is modified by the third party) which makes activation impossible. Reading failed -1 TBD Reading failed -2 TBD 3. License.exe shows Communication Failed error with error code: 10060 or 10065 Client application on the user side could not connect to the server. Make sure that you are using stable internet connection. Make sure that antivirus/firewall software does not block application. Make sure that server is accessible from your side. If possible, try to change internet provider. 10086 or 10087 Entered activation key is not compatible with the selected printer. Make sure that you bought correct key and you are activating correct printer. 10088 Entered activation key does not exist. Make sure that you typed key correctly or better yet copy it from the source. Also, make use that you are not using payment reference number as activation key. Correct activation key must have following format: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. 10089 or 10090 Server has internal problem or updating. You need to wait and try again later. 10091 TBD 10092 The key is already used, key is expired or internal error occured. Please, check key expiration date first. If you did not use the key and expiration date has not come yet, contact the developer. Please, read how to send error reports first. 10093 Entered key is not compatible with the selected model. Make sure that you bought correct key and selected correct printer in the application. 4. If your problem is not resolved, please, read this.

Update or recovery instruction for models that use NoInksUpdater.exe Note 1 This method is only suitable for Epson WF-C5xxxx Series, use License.exe updater above for all other models! Note 2 While earlier update process required the use of the service mode, starting from the September 2019 it has been blocked on the most printers. Today firmware update MUST be executed in the normal mode (i.e. usual printing mode) for all models. Execution: Step 1 Download latest chipless firmware version for your printer, see the post above for more information and links. Step 2 Extract archive to the separate folder and run EPFWUPD.exe updater: Step 3 Start updating process and follow the instructions: Step 4 During the update process printer will either blink with LED indicators using different patterns or will show the message on the LCD similar to the following: Step 5 When process comes to about 70 - 80% (it will take around 3 - 4 minutes) printer will reboot. Wait about 5 minutes while update is in progress, then you will see Update Failed message - that's OK - close updater. Step 6.1 After firmware update is completed you may check current firmware version and make sure that it matches the version of the chipless firmware (see the post above). Step 6.2 If you are activating your printer for the first time then run NoInksUpdater.exe application and activate chipless firmware with new activation key. Do not forget to save your recovery file, you will need it to restore activation in the future if you will accidentally update firmware. Step 6.3 If you are already activated firmware in the past but then accidentally upload official version and want to restore activation, you will need to use recovery file that you have saved before:

Update or recovery instruction for models that use License.exe Note 1 This method is not suitable for Epson WF-C5xxxx Series, use NoInksUpdater below for this models! Note 2 While earlier update process required the use of the service mode, starting from the September 2019 it has been blocked on the most printers. Today firmware update MUST be executed in the normal mode (i.e. usual printing mode) for all models. Note 3 Unfortunatelly, for some models update process is only possible if printer is ready to print (i.e. it does not show ink out error or any other errors at all). For such printer recognizable ink cartridges or suitable alternative must be installed while it is updating. If it is not possible, you may try to update it first using service mode and if it fails, try this method. The affected printers are: XP-211 XP-212 XP-213 XP-214 XP-216 PX-046A XP-230 XP-231 XP-235 PX-048A XP-430 XP-431 XP-434 and possibly some others. Execution: Step 1 Download latest chipless firmware version for your printer, see the post above for more information and links. Step 2 Extract archive to the separate folder and run EPFWUPD.exe updater: Step 3 Start updating process and follow the instructions: Step 4 During the update process printer will either blink with LED indicators using different patterns or will show the message on the LCD similar to the following: Step 5 When process comes to about 70 - 80% (it will take around 3 - 4 minutes) printer will reboot. Wait about 5 minutes while update is in progress, then you will see Update Failed message - that's OK - close updater. Step 6.1 After firmware update is completed you may check current firmware version and make sure that it matches the version of the chipless firmware (see the post above). Step 6.2 If you are activating your printer for the first time then run License.exe application and activate chipless firmware using new activation key. If you have already activated printer in the past and then accidentally updated the firmware then use same activation key (activation key that you have already used first time) for this printer again.

Preparing for Update. In order ro ensure succesfull activation of the firmware, please, follow this steps. 1. Make sure that you are using high quality short USB cable and working USB port. Although you current setup may be sufficient for printing, it may fail during firmware update or activation process. If you get any errors, consider changing USB cable or using another port. 2. Ensure that USB connection is enabled in the printer`s settings. Some models may allow to disable USB module in the settings and it may be disabled for your device by default. 3. Make sure that there are no documents in the printing queue. Printing queue must be empty for succesfull update and activation. 4. Shutdown all epson processes and disable all epson services. This includes Epson Status Monitor, Epson Update Center, Epson Participation Program and many more. Any of those applications can interfere with update process. You can close them manually one by one or you can use WICReset feature to close them all. In the second case you will need to download and install WICReset then start it as administrator and select in the main menu `Support` > `Disable processes` (note that WICReset will forcibly shutdown the processes and all unsaved data will be lost). 5. Disable automatic firmware updates for the printer. 5. For license.exe make sure that your printer has low virtual port number. 6. If you have any doubts you can check if activation server is available for you using telnet. 7. After all that is done, shutdown the printer and start it again in the NORMAL mode (i.e. just press the power button). 8. Printer is ready for firmware update and activation. Please follow further instructions here for License.exe and here for NoInksUpdater.exe.

Choosing right firmware version for your printer. Activation of the chipless firmware consists of two steps: Uploading chipless firmware to the printer using standalone firmware updater. Activating firmware via network using one of the two activation programs. At the present moment there are two separate groups of chipless firmwares available. First group uses NoInksUpdater.exe for the activation process and includes only 4 models: WF-C5210 WF-C5290 WF-C5710 WF-C5790. Firmware updaters for this group can be found here: WF-C5210 (CS26I9) WF-C5290 (CT14I9) WF-C5710 (CU26I9) WF-C5790 (CV14I9) Activation software for this group can be downloaded from here: https://chiplesssolutions.com/download/NoInks.zip Activation keys for this group can be bought here: Click here to buy NoInksUpdater key Second group uses License.exe for the activation process and includes all other models. Firmware updaters for this group can be found here: https://chiplesssolutions.com/download.shtml Activation software for this group can be downloaded from here: http://chiplesssolutions.com/download/License.zip Activation keys for this group is available on the download page (see link above). Note 1 You might have noticed that download page on the chipless solutions site also contains firmware files for WF-C5xxxx, those firmwares are completely identical to the ones provided here. Note 2 Both groups are completely separate, their activation methods are not interchangeable and they use different keys, you must use correct activator for corresponding printer model. Note 3 NoInksUpdater.exe solution for WF-Cxxxx printers will only work if printer has original Epson firmware. It will fail if you have ever uploaded any unofficial firmware or modified firmware to the printer except one, that provided by the links above. In this case activation key will be lost and could not be refunded! Note 4 Although many archives with firmware updaters have 99Z9 in their names and firmware updater shows same identifier during update process, it is not real firmware version. For firmware updaters that use NoInksUpdater.exe actual firmware version is listed in the brackets along with the links above. For firmware updaters that use License.exe, real version can be found in the corresponding archive name that uses following format: MODEL_CHIP_REAL-FIRMWARE-VERSION_**99Z9 For example real firmware version for P400_FWF406TL_FA20I4_FA99Z9.zip will be FA20I4. The first two letters in both cases (i.e. FA20I4 and FA99Z9) is firmware series and it must match first two letters of the current printer`s firmware.

The purpose of this guide is to help you through process of making your printer to work in chipless mode. Please, read it carefully and make sure that you understand all the required steps and possible consequences. Table of contents: Choosing right firmware version for your printer Preparing for update Update or recovery instruction for models that use License.exe Update or recovery instruction for models that use NoInksUpdater.exe Troubleshooting and list of error codes for License.exe Troubleshooting for NoInksUpdater.exe License.exe does not list my printer! How to use telnet to check server availability How to update firmware using recovery mode How to disable automatic firmware updates How to submit error reports How to enable USB connection for some printers How to check current firmware version of the printer