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wic.support

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  1. Good day. Please, try to download and update firmware again following this instruction: https://forum.2manuals.com/index.php?/topic/80765-how-to-update-and-activate-chipless-firmware-complete-guide/ and activate it again, if you get the same results, I can connect to you remotely and check this myself (for this send me you contacts in PM, preferably telegram or skype).
  2. Chipless firmware for XP-1500 has been updated, reupload firmware and reactivate it with the same key, then tell the results.New firmware can be downloaded from here:https://chiplesssolutions.com/download/chipless/XP15000_FWG150TL_NW07K7_NW99Z9.zip
  3. Chipless firmware for XP-1500 has been updated, reupload firmware and reactivate it with the same key, then tell the results.New firmware can be downloaded from here:https://chiplesssolutions.com/download/chipless/XP15000_FWG150TL_NW07K7_NW99Z9.zip
  4. Chipless firmware for XP-1500 has been updated, reupload firmware and reactivate it with the same key, then tell the results.New firmware can be downloaded from here:https://chiplesssolutions.com/download/chipless/XP15000_FWG150TL_NW07K7_NW99Z9.zip
  5. Chipless firmware for XP-1500 has been updated, reupload firmware and reactivate it with the same key, then tell the results. New firmware can be downloaded from here: https://chiplesssolutions.com/download/chipless/XP15000_FWG150TL_NW07K7_NW99Z9.zip
  6. It looks like you are trying to use WICReset key with chipless solution firmware, they are incompatible you need to use chipless solution key. https://www.2manuals.com/product_info.php?cPath=107&products_id=1840
  7. When you are trying to read platen counter what value it shows? Also what status is shown in WICReset?
  8. Post screenshot with the error clearly visible and verify that printer has correct firmware version.
  9. Ajustment program can reset platen pad counters of the printer.
  10. I do not have any specific solution right now, to find the problem I will need to connect to you remotely and check this inplace, if you want to do this, send me your contacts in private message (skype or telegram is preferable, otherwise email).
  11. In the settings try to select printer port manually instead of auto.
  12. What version of the firmware you are using and what version printer has now? Please, post the link from where you download it.
  13. B200 is a printhead failure and printer will not print eeprom data (or anything) with such error, that is why you getting 009, also I`m not sure that this issue can be solved by software means. As for the application not starting I still think that the problem is with security software but I could not say more without additional information.
  14. What exactly you are doing? Disabling status monitor will not affect printer or cartridges in any way.
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