Jeff Garcia

Hello... I did contact with Lisa, from live support, but she don´t gave me a solution.

DB05. This version is able to receive the chipless.

I give you more 2 days to solve my problem. Otherwise, I will cancell the purchase directly in my credit card.

The program returned the error message as I attached below (translated): The activation code recording has been failed. This made me try to use another key, but the error ocurred again. Then, next day, when I tried to use them in another printer, received the 10092 error.

Yes, I have.... Got you understand that this happened due a problem in YOUR program? If you verify in your servers, you can see that 2 keys were used in the same printer. Why should I do it? This is the evidence that I was having problems when I was trying to use that keys. Please, I need your help. Or you cancel the activation of these 2 keys, or, send me two other.

Hi, I need support!! I don´t want to do that, but If you don´t give a solution for this case, I will cancel this purchase directly in my credit card. That´s not the first time wich I have problem with your keys. I will not lost these two keys because a problem in YOUR system.

Hello, team, On May 5th, 2025, I purchased 5 keys for the WF-C5890 through order number 35979151. On July, 21th, 2025 , I tried to use two of these keys, but received the error message shown in the attatchment file. The printer wasn´t activated. On July, 23th, 2025, another customer contacted me for a chipless procedure, but when I attempted to use these same two keys again, but I received error 10092, which refers to a key that has already been used. The keys I’m referring are these two bellow: xxxxx-xxxxx-MHPFF-67QGY-HCQRF xxxxx-xxxxx-7VDCP-K23X9-MGYYM Could you please check this? If you check your servers, you will probably see that both the keys were used on the same device. This fact, along with the error message displayed, clearly shows that I was having trouble using them. Thank you in advance. Best regards, Jefferson

Hello, After update a WF-C5890 firmware using the version available on chiplesssolutions.com (https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB23P1_DB99Z9.zip), the printer presented a Blue Screen after restarted (as you can see in attachment), and got stuck in this screen for a long time.... Sometime latter, the printer was turned off removing the power cable, and then the printer didn´t turn on anymore. The procedure was done in service mode. - NUMBER 4 - NUMBER 7 - JOB/STATUS BUTTON - POWER ON BUTTON Do you know why this is happening? That´s the seccont time that this happens. Wait for your response. Thanks.

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

It seems that the video wasn´t uploaded... Follow the link of the video:

See the attach video, please.... The printer was working fine, until update this new firmware.... Imediatelly after update this new firmware, the printer don´t turn on again. Vídeo do WhatsApp de 2025-04-11 à(s) 14.37.45_2ae3fc20.mp4

Something get wrong.... Please, HELP!!!! Urgent... After apply this new firmware, the printer DON´T turn on anymore. I did the firmware update in firmware mode. It was correctly uploaded. Turned off pressing and holding the ZERO buton, and when I pressed the power buton to turn onagain, the printer don´t respond. Any message, any light.... I already tried turn on in normal mode and in firmware mode, but it simply doesn´t works. This is a printer of a costumer. Please, I need your help to solve this issue.

Hello, sorry, I didn´t see your answer before. Today we had the seccond case of this issue. The first was when I oppened this topic. The today´s costumer unfortunally accepted the Epson firmware update last night, before to contact us. The firmware used is the one wich I always download directly from chiplesssolutions.com: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip The procedure to put the printer in service mode is: Turn off the printer, and then, turn on pressing and holding the following butons: - NUMBER 4 - NUMBER 7 - JOB/STATUS BUTON - and then, POWER ON BUTON We already did the chipless in around 50 printers of these model. For the C5890 and C5810 models (and some others), we have to put in service mode. It doesn´t works in normal mode. Follow in attach, the screenshot of the panel after put it in service mode. Thanks in advance and wait for your answer. Jeff.

Awesome! After apply this new firmware, the LAN connection is working fine in both M5799 mentioned above, BUT.... Unfortunatelly, today we have faced this same issue in WF-C5890. Only one case until now, but seems to be the same problem. The LAN connection simply doesn´t works after apply the actual firmware, downloaded in: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip Could you, please, verify? Thanks in advance.