Jeff Garcia

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

It seems that the video wasn´t uploaded... Follow the link of the video:

See the attach video, please.... The printer was working fine, until update this new firmware.... Imediatelly after update this new firmware, the printer don´t turn on again. Vídeo do WhatsApp de 2025-04-11 à(s) 14.37.45_2ae3fc20.mp4

Something get wrong.... Please, HELP!!!! Urgent... After apply this new firmware, the printer DON´T turn on anymore. I did the firmware update in firmware mode. It was correctly uploaded. Turned off pressing and holding the ZERO buton, and when I pressed the power buton to turn onagain, the printer don´t respond. Any message, any light.... I already tried turn on in normal mode and in firmware mode, but it simply doesn´t works. This is a printer of a costumer. Please, I need your help to solve this issue.

Hello, sorry, I didn´t see your answer before. Today we had the seccond case of this issue. The first was when I oppened this topic. The today´s costumer unfortunally accepted the Epson firmware update last night, before to contact us. The firmware used is the one wich I always download directly from chiplesssolutions.com: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip The procedure to put the printer in service mode is: Turn off the printer, and then, turn on pressing and holding the following butons: - NUMBER 4 - NUMBER 7 - JOB/STATUS BUTON - and then, POWER ON BUTON We already did the chipless in around 50 printers of these model. For the C5890 and C5810 models (and some others), we have to put in service mode. It doesn´t works in normal mode. Follow in attach, the screenshot of the panel after put it in service mode. Thanks in advance and wait for your answer. Jeff.

Awesome! After apply this new firmware, the LAN connection is working fine in both M5799 mentioned above, BUT.... Unfortunatelly, today we have faced this same issue in WF-C5890. Only one case until now, but seems to be the same problem. The LAN connection simply doesn´t works after apply the actual firmware, downloaded in: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip Could you, please, verify? Thanks in advance.

Hello, Any solution for this issue? I need support.

Hello, everyone. Unfortunately it looks like Epson played a trick on us. We are experiencing firmware upload issues on newer models of WF-C5890 and WF-C5810 printers. Even turning on the printer in service mode, at the end of the firmware transfer process, the following error message is displayed on the screen: DATA FILE IS NOT FOUND. We've tried transferring the firmware in normal mode and in firmware mode, and neither is working. Are you already aware of this issue? We have at least 6 cases where it is not possible to transfer the firmware due to this issue. Is there any solution for this? Thanks in advance for your attention. Hope you can help us. Att. Jefferson.

Hello, Any solution for this issue?

Hello, guys. It doesn´t works. When I try to send this firmware that you indicate (WFC5790_FWG238TL_CV24M3_CV99Z9), the firmware program doesn´t recognize the printer, as you can see in the images attached. There are two images... firmware (WFC5790_FWG238TL_CV24M3_CV99Z9) and firmware (WFM5799_FWG240TL_CR29LA_CR99Z9). The firmware WFM5799_FWG240TL_CR29LA_CR99Z9 can be sent to the printer, but with same NO LAN issue. Wait for yout assistance. Thanks. Jeff.

Hello, guys. Any sollution for this case? I have to give a feedback to my costumer. Thanks. Jeff.

Hello, Thanks for your answer. The firmware version used is WFM5799_FWG240TL_CR29LA_CR99Z9, the one that I´ve downloaded from chiplessSolutions.com Follow the link where I downloaded the firmware: https://www.chiplesssolutions.com/download/chipless/WFM5799_FWG240TL_CR29LA_CR99Z9.zip Curiously, this issue is occurring in two different machines.

Hello, Any solution for it?

Hi, guys. After activate two WF-M5799 with License software, both printers lost the LAN connection. Is there any solution for ir? Thanks in advace for your support.