Jeff Garcia

Hi, folks Yesterday I was doing a procedure by AnyDesk with one of our customers, and one of the keys simply didn´t work again. The error message Is the same, 10092, like I had used. Since our last conversation regarding the same kind of problem, I took some MORE precautions here to be 1000% right that only me have access to the key list. My office is in a home office, ok? And I have a printing store, in the other side of the city block, where I have 2 technicians. Since before our last conversation, I´m using a PC to save those keys, that´s not in the same network of the store, although I have a strict confidence in my 2 employees. So, only me have the access the key list. But, on last Thursday, around 17:25 (Brazilian time), I was doing an unlock procedure for a new customer using the next key of the list of my last purchase… and It simply didn´t works. Key finished by Y6MRH Immediately I tried to use the next one of the list, finished by G6FD7, and this one worked fine. The key before the one which presented problem is the finished by -T996V. It was used around 6:40 PM (Brazilian time) on Wednesday, 07/29. Since that procedure, nobody here not even opened the key list. Until the next day. Folks… please, believe, since the other conversation, it´s impossible someone here had used that key besides me. I supplicate to you to investigate what’s happening. I lose the other key, and now, this one too. ☹ That’s a wonderful product man, but we can´t works with that loses. We pay in REAL, our money is worthless. LOL Please, let’s investigate together what’s happening. Thanks in advance. Jeff Garcia

Hey, John, please, I need a return. Did you block me, body?? I saw my credit card invoice, and two of three invoices are cancelled. (I have another invoice in name of Aline Pointes, my wife, that wasn´t cancelled, but the keys doesn´t works too... so I have 20 keys now that doesn´t works) Thats how do you solve your questions? Blocking a costumer who purchased not 200, but 436 keys in the last year? I´m sorry, ok? I was injuried because I´m absolutelly sure that this key had some problem. I swear... I didn´t use it. But I prefer apologise with you and assume this cost to finish that question, ok? Don´t block me, body. I have a family and a 5 year boy... thats not the correct way to handle it. You are professional. Hope you consider my questions.

All this keys are presenting the same error.

Oh... You say that I never had problems with your keys, right?? Uh.... I've JUST purchased a new order with 10 new keys and............ NO ONE WORKS. Is it my guilt too? Follow the error message in attachment. Key ended by: 39XWV is the key of the attachment, but NO ONE WORKS. Printer model: XP241 Order Invoice (#25208446)

Please,. send me the same information of the keys finished by: 6DJQ6 66R3F

First of all....YES... I HAD SEVERAL PROBLEM LIKE THAT.... You can verify all my tickets... In one of them, I had problem with 5 keys at the same time..... That´s the fourth or fifth time I have a problem like that... Second...... NO.... It WAS NOT used for my costumer, and It WAS NOT used here... that key WAS ALREADY used when you sent it to me. ALL unlocks here are made by me, ONLINE by remote access. and I have ALL conversations with my costumers saved in my WhatsApp, where I send the key to the costumer in the end of the prcedure...... AND I DON´T HAVE ANY CONVERSATION here with that Key... Third: As soon as i realized the problem with that key, I stopped imediately to use and openned this ticket with you. It´s IMPOSSIBLE It had been used by me. Fourth: I´m HONEST...... I would NEVER open a ticket if I was not absolutely right that the key wasn´t used here. And Fifth: YOU should be more carefully in future before to send ALREADY USED keys for your costumers. I don´t need buy keys with you anymore ok? Don´t Worry.... As you said... I have purchased more the 200 keys, but I have other places to buy it..... But I´ll not stay in harm's way, ok? If I dont recover my key friendly I will recover it buying and cancelling one key in my credit card, ok? Thats your last position?

Nobody will answer me? Will I have to cancell that puchase directly with my credit card? Are you joking me??

Hi, everyone. I want to tell you to be carefull when you purchase keys from https://chiplesssolutions.com/ If you have some issue with one key, they don´t support you. I have a problem with one of my keys, acquired in May/2022. That key doesn´t works, but they don´t care. I tried to contact him since the last month, but they simply ignore my messages. Be carefull. I will place that same message all over the internet. You will learn.

Hi, everyone... Recently I have purchased 10 keys for Epson XP241, but I had a problem with one of that keys. Error message is 10092, but I´m absolutely right that I didn´t use that key. I´m trying to solve that problem with 2Manuals since Mai/03 but nobody answer me. Key Ended by 28RMV Purchase date: Apr/12 This is not the first time that I have problems with one of the keys adquired. I need a help, or my money back. Thanks. Jeff

Hi, I need an answer. I´ve lost one Key. If I din´t receive an answer today I would have to cancel the purchase directly with my credit card. Waiting for your prompt return. Regards, Jefferson.

Hi, I have bought 10 keys for XP241 series today. PayPro Global código 22331786 Last 5 letters of the key: DPWJG Order 22331786¬ 08/06/2021 | 15:25 PIN 21833107 But the first key sent has some problem. I´ve got to use the second, third keys normally, but the first one is presenting an error message, like "Comunication failed. Please check connection.....". This error seems of an 'already used key error', but I´m sure that I never used this one. What happened with this key, please?

I don´t think so... the CISS was already installed during the unlock process. The carriage was moving normally when I did the firmware update. As soon I rebooted the printer - to test, after insert the unlock code - it restarter that way. I have a question, If I try to update firmware again, could I lose the unlock? Thanks.

Hi, Guys, I have the same problem. Please, take a look on attachments. That happened after send the Activation Code. Printer? General Error as soon as the power button is pressed. I always copy the information after the unlock process. I dont know if it is important, but follow... ***ID Code: noQt6AxoIU7QM3rdPt0+T3C6uJehOaOpuDugBGh8KwKEBbkjAx9UANRzWnzLRMX2Tnw5xiYq UoV9FuO8h6JLtk2aRfibQCvsB/AKbLWPdlICkbDmmHl//zwPjiVOzobs4SyE3FLN1GFfSvIp 4h8KoXstrLr+NtB643QKlLT88xA= Sa6+IpCew0+qb0MJUpcRyvOp04QDAAAAJgAAAOqXEk3A/Uko79H+Rx24XyeHurhJAAAAAOQA AAB4AAAATwAAAO9wF99nkLNngFEuAAAAAAAAAAAARZ0URZ0URZ0URZ0UAgIAAK6n2voQ9TcN zaGbBQAAAAAAAAAAdOwZA2AAAAA=` *** Thanks in advance!

My apologize. I was right that it woldn´t been used yet. Thaks.

Thanks, John. 5 first letters:: B8FXB-9

Follow 2 attachments. A Wic Reset Report and the Error Message. I´ve tried: - removed all printers and Epson programs; - reinstalled drivers from Epson.com - reseted the wifi connection (on printer), - tested in 2 different notebooks.

Order: 20129188 in attachment

I´m facing the same problem today. I have adquired 5 licences recently, used 4, but in the last one, I receive a connection error message, asking to verify usb port, firewall and internet connection. But its all ok.

Thanks, John. It works fine now! Regards.

I have a XP241, I have adquired the unlock lincences, but it doen´t works. When I try to Activate Online, I receive a connection error, to verify usb port, firewall and internet connection. But its all ok. The firmware was already updated to the version MF07I3. I have tried first using the printer in setup mode, so I have found an answer regarding XP241, where you indicate to do it on normal mode, but it doesn´t works anyway. I have deleted all of other printers from my computer, including the XP241 drivers and reinstalled the 241 drivers. Tried to send the MF07I3 firmware by normal mode and config mode, changed the usb port, changed the usb cable...