Jeff Garcia

Hello, After update a WF-C5890 firmware using the version available on chiplesssolutions.com (https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB23P1_DB99Z9.zip), the printer presented a Blue Screen after restarted (as you can see in attachment), and got stuck in this screen for a long time.... Sometime latter, the printer was turned off removing the power cable, and then the printer didn´t turn on anymore. The procedure was done in service mode. - NUMBER 4 - NUMBER 7 - JOB/STATUS BUTTON - POWER ON BUTTON Do you know why this is happening? That´s the seccont time that this happens. Wait for your response. Thanks.

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks.

It seems that the video wasn´t uploaded... Follow the link of the video:

See the attach video, please.... The printer was working fine, until update this new firmware.... Imediatelly after update this new firmware, the printer don´t turn on again. Vídeo do WhatsApp de 2025-04-11 à(s) 14.37.45_2ae3fc20.mp4

Something get wrong.... Please, HELP!!!! Urgent... After apply this new firmware, the printer DON´T turn on anymore. I did the firmware update in firmware mode. It was correctly uploaded. Turned off pressing and holding the ZERO buton, and when I pressed the power buton to turn onagain, the printer don´t respond. Any message, any light.... I already tried turn on in normal mode and in firmware mode, but it simply doesn´t works. This is a printer of a costumer. Please, I need your help to solve this issue.

Hello, sorry, I didn´t see your answer before. Today we had the seccond case of this issue. The first was when I oppened this topic. The today´s costumer unfortunally accepted the Epson firmware update last night, before to contact us. The firmware used is the one wich I always download directly from chiplesssolutions.com: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip The procedure to put the printer in service mode is: Turn off the printer, and then, turn on pressing and holding the following butons: - NUMBER 4 - NUMBER 7 - JOB/STATUS BUTON - and then, POWER ON BUTON We already did the chipless in around 50 printers of these model. For the C5890 and C5810 models (and some others), we have to put in service mode. It doesn´t works in normal mode. Follow in attach, the screenshot of the panel after put it in service mode. Thanks in advance and wait for your answer. Jeff.

Awesome! After apply this new firmware, the LAN connection is working fine in both M5799 mentioned above, BUT.... Unfortunatelly, today we have faced this same issue in WF-C5890. Only one case until now, but seems to be the same problem. The LAN connection simply doesn´t works after apply the actual firmware, downloaded in: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip Could you, please, verify? Thanks in advance.

Hello, Any solution for this issue? I need support.

Hello, everyone. Unfortunately it looks like Epson played a trick on us. We are experiencing firmware upload issues on newer models of WF-C5890 and WF-C5810 printers. Even turning on the printer in service mode, at the end of the firmware transfer process, the following error message is displayed on the screen: DATA FILE IS NOT FOUND. We've tried transferring the firmware in normal mode and in firmware mode, and neither is working. Are you already aware of this issue? We have at least 6 cases where it is not possible to transfer the firmware due to this issue. Is there any solution for this? Thanks in advance for your attention. Hope you can help us. Att. Jefferson.

Hello, Any solution for this issue?

Hello, guys. It doesn´t works. When I try to send this firmware that you indicate (WFC5790_FWG238TL_CV24M3_CV99Z9), the firmware program doesn´t recognize the printer, as you can see in the images attached. There are two images... firmware (WFC5790_FWG238TL_CV24M3_CV99Z9) and firmware (WFM5799_FWG240TL_CR29LA_CR99Z9). The firmware WFM5799_FWG240TL_CR29LA_CR99Z9 can be sent to the printer, but with same NO LAN issue. Wait for yout assistance. Thanks. Jeff.

Hello, guys. Any sollution for this case? I have to give a feedback to my costumer. Thanks. Jeff.

Hello, Thanks for your answer. The firmware version used is WFM5799_FWG240TL_CR29LA_CR99Z9, the one that I´ve downloaded from chiplessSolutions.com Follow the link where I downloaded the firmware: https://www.chiplesssolutions.com/download/chipless/WFM5799_FWG240TL_CR29LA_CR99Z9.zip Curiously, this issue is occurring in two different machines.

Hello, Any solution for it?

Hi, guys. After activate two WF-M5799 with License software, both printers lost the LAN connection. Is there any solution for ir? Thanks in advace for your support.

Hi, guys, I´m having issues with Chipless for Epson WF C5810 The procedure of Firmware transfer seems to be working fine… it starts, takes a kind of 10 minutes to finish, but when I try to click in Activate Online on License.exe, it shown the following error message: Reading Error -1 What I´ve already tried: - Transfer firmware using original cartridges and without cartridges; - Disable all printer processes; - Disable Spooler Service on Services.smc; - Delete all documents on print queue; - Delete all other printers installed on the computer; - Restart Printer; - Uses another computer; - Uses the WIC to finish another processes, but seems that the WIC is still not compatible with WF-C5810. Follow in attachment a PDF with all steps until receive the error message. Can you help, please? Regards. Jeff Garcia STEP SEQUENCE UNTIL THE ERROR.pdf

Hi, folks Yesterday I was doing a procedure by AnyDesk with one of our customers, and one of the keys simply didn´t work again. The error message Is the same, 10092, like I had used. Since our last conversation regarding the same kind of problem, I took some MORE precautions here to be 1000% right that only me have access to the key list. My office is in a home office, ok? And I have a printing store, in the other side of the city block, where I have 2 technicians. Since before our last conversation, I´m using a PC to save those keys, that´s not in the same network of the store, although I have a strict confidence in my 2 employees. So, only me have the access the key list. But, on last Thursday, around 17:25 (Brazilian time), I was doing an unlock procedure for a new customer using the next key of the list of my last purchase… and It simply didn´t works. Key finished by Y6MRH Immediately I tried to use the next one of the list, finished by G6FD7, and this one worked fine. The key before the one which presented problem is the finished by -T996V. It was used around 6:40 PM (Brazilian time) on Wednesday, 07/29. Since that procedure, nobody here not even opened the key list. Until the next day. Folks… please, believe, since the other conversation, it´s impossible someone here had used that key besides me. I supplicate to you to investigate what’s happening. I lose the other key, and now, this one too. ☹ That’s a wonderful product man, but we can´t works with that loses. We pay in REAL, our money is worthless. LOL Please, let’s investigate together what’s happening. Thanks in advance. Jeff Garcia

Hey, John, please, I need a return. Did you block me, body?? I saw my credit card invoice, and two of three invoices are cancelled. (I have another invoice in name of Aline Pointes, my wife, that wasn´t cancelled, but the keys doesn´t works too... so I have 20 keys now that doesn´t works) Thats how do you solve your questions? Blocking a costumer who purchased not 200, but 436 keys in the last year? I´m sorry, ok? I was injuried because I´m absolutelly sure that this key had some problem. I swear... I didn´t use it. But I prefer apologise with you and assume this cost to finish that question, ok? Don´t block me, body. I have a family and a 5 year boy... thats not the correct way to handle it. You are professional. Hope you consider my questions.

All this keys are presenting the same error.

Oh... You say that I never had problems with your keys, right?? Uh.... I've JUST purchased a new order with 10 new keys and............ NO ONE WORKS. Is it my guilt too? Follow the error message in attachment. Key ended by: 39XWV is the key of the attachment, but NO ONE WORKS. Printer model: XP241 Order Invoice (#25208446)

Please,. send me the same information of the keys finished by: 6DJQ6 66R3F

First of all....YES... I HAD SEVERAL PROBLEM LIKE THAT.... You can verify all my tickets... In one of them, I had problem with 5 keys at the same time..... That´s the fourth or fifth time I have a problem like that... Second...... NO.... It WAS NOT used for my costumer, and It WAS NOT used here... that key WAS ALREADY used when you sent it to me. ALL unlocks here are made by me, ONLINE by remote access. and I have ALL conversations with my costumers saved in my WhatsApp, where I send the key to the costumer in the end of the prcedure...... AND I DON´T HAVE ANY CONVERSATION here with that Key... Third: As soon as i realized the problem with that key, I stopped imediately to use and openned this ticket with you. It´s IMPOSSIBLE It had been used by me. Fourth: I´m HONEST...... I would NEVER open a ticket if I was not absolutely right that the key wasn´t used here. And Fifth: YOU should be more carefully in future before to send ALREADY USED keys for your costumers. I don´t need buy keys with you anymore ok? Don´t Worry.... As you said... I have purchased more the 200 keys, but I have other places to buy it..... But I´ll not stay in harm's way, ok? If I dont recover my key friendly I will recover it buying and cancelling one key in my credit card, ok? Thats your last position?

Nobody will answer me? Will I have to cancell that puchase directly with my credit card? Are you joking me??

Hi, everyone. I want to tell you to be carefull when you purchase keys from https://chiplesssolutions.com/ If you have some issue with one key, they don´t support you. I have a problem with one of my keys, acquired in May/2022. That key doesn´t works, but they don´t care. I tried to contact him since the last month, but they simply ignore my messages. Be carefull. I will place that same message all over the internet. You will learn.