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wic.support

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Everything posted by wic.support

  1. Please, try this one in normal mode: https://chiplesssolutions.com/download/XP15000_FWG150TL_ZZ99Z9.zip
  2. Good day. Can you explain in more details what exactly did you try and what happened? Also, did you try to update in normal mode?
  3. Please, make sure that you are using latest version of the license.exe from here: hthttp://chiplesssolutions.com/download/License.zip and latest firmware version from here: https://chiplesssolutions.com/download/XP15000_FWG150TL_NW20I7.zip also you need to update firmware in normal mode (just start the printer with power button).
  4. Good day. You need to either use PC or virtual machine with windows, we do not have Mac compatible version of license executable. Firmware installation package is also windows only, so you will need to do entire process from PC.
  5. Good day. Unfortunately, this particual version of the firmware has been blocked for your device either during manufacturing or via recent official firmware update. You need to use firmware from chipless solutions.
  6. Good day. In order to update fimrware on XP-230/231 in normal mode printer must be ready to print, you either need to install original cartridges temporarily or compatible CIS that is still recognized.
  7. Good day. Please, send us screenshot with current ink levels and also try to remove IC completely and start printing what will happen in this case?
  8. I can provide error description: 0x67 I/S motor PID reverse error. Possible causes: Operation failure of the I/S motor. The ink system was stopped. Mechanism overload. Broken gear or encoder error. Disconnected or broken flexible flat cable. Main board failure. I/S motor used for driving the pump of the ink system unit. PID means proportional–integral–derivative controller. Unfortunately, I do not have any specific advice, you need to fix this error yourself using service manual or bring the printer to the service center.
  9. They use different firmware versions, incompatible to each other.
  10. Good day. Unfortunately, printer will not work without maintenance box, if printer do not recognize new one, you need to install official firmware, replace maintenance box, then reupload chipless firmware again and reactivate it using recovery code.
  11. Good day. If you mean chipless solution code, then activation software can be found at the top of this page: https://chiplesssolutions.com/download.shtml printer must be activated in usual mode.
  12. Good day. Please, try to use latest version of the firmware: http://chiplesssolutions.com/download/XP230_FWE857TL_ZZ99ZZ.zip make sure that all epson services and processes are disabled and try to update in normal working mode.
  13. I can connect to you remotely and try to sort it out, if it possible, please, send me your contact info via PM (skype or telegram).
  14. Please, replace USB cable and port and make sure that nothing else is communicating with the printer (disable all and any epson software including update center, participation program, all status monitors, etc).
  15. Good day. There are two versions of the firmware on this page, you need to use a new one: http://chiplesssolutions.com/download/WF3720_FWF469TL_ZZ99Z9.zip and also try to update in normal working mode.
  16. Good day. Firmware for XP-240 has been updated, please, try to use new version: http://chiplesssolutions.com/download/XP240_FWF732TL_ZZ99Z9_2019.zip
  17. What is current version of the firmware on the printer?
  18. Do not install epson update center, only driver and also disable updates in the driver and on the printer itself (in the menu), anyway, even if you accidentally update firmware you can reactivate chipless mode by installing chipless firmware again and using recovery code (provided that you saved it during activation).
  19. This means that most likely chipless firmware has not been installed, please, check current firmware version using WICReset (report button).
  20. Good day. After activation printer will print regardless of what installed in the printhead, you can even force it ot print without any cartridges at all.
  21. I was mistaken, WF-3640 only supported by WIC, unfortunately, this means that we could not provide a solution right now.
  22. Actually, the link above dedicated to this exact question, short version is: when printer thinks that waste counters (representing maintenance pad) is full it will refuse to print, you need to reset this counters to enable printing again.
  23. Good day. As far as I know there are no chance that firmware can actually affect the printer in that way, if you saved recovery key you can test it yourself by reverting firmware to the original version and then restoring chipless after testing.
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