OmG 0 Report post Posted June 23, 2024 Hello Admin, Is there a way to exit "Program Update Mode" I performed several Firmware Update - the old, the latest FW from Epson support website and the chipless firmware- but of no luck, I got the same status when I turn on the printer "Program Update Mode". This is what I've done from this LCD screen every time I turned on the printer USB port detected on WIC software but not on Firmware Update software but if I press STOP+Arrow Down+Arrow Left+Power button the Firmware Software able to detect the USB port then I can continue with the Firmware update after finishing the update, this screen appeared with all lights blinking, then back to the start I also tried the recovery mode, that perform unplugging of power cable to corrupt the file written on the motherboard. same result What should I do to recover my printer to work again. Thank you in advance!!! Share this post Link to post Share on other sites
wic.support 31 Report post Posted June 25, 2024 Good day. When you said that you tried latest firmware, which version did it have? Also, please, try to upload eeprom data attached to this post in the normal mode. WF-C5290 Series.rar Share this post Link to post Share on other sites
OmG 0 Report post Posted June 26, 2024 the latest firmware from Epson FW_CT08NC.exe Share this post Link to post Share on other sites
OmG 0 Report post Posted June 26, 2024 not responding.... in normal mode Share this post Link to post Share on other sites
OmG 0 Report post Posted June 26, 2024 same error even if I used different usb data cable half a meter size, I also try to run WIC Reset in Administrator mode, same with the Firmware Update software Share this post Link to post Share on other sites
LUO TSUNG 0 Report post Posted June 30, 2024 I also encountered the same problem as the author with my WF-C5290. Epson Printer ROM - Program Update Mode appears on the screen. No matter which method is used, the machine will display like this when it is turned on. I wonder if the theme author has solved the problem??? Share this post Link to post Share on other sites
OmG 0 Report post Posted July 1, 2024 Not yet, I've tried all possible solution, still the same problem. Share this post Link to post Share on other sites
OmG 0 Report post Posted July 14, 2024 Finally the usb detected on normal mode with the screen printer display - Epson device rom program update mode - I installed Epson Software Updater and the time it connect and try to update the software I checked if the Firmware update software could detect the printer - it does.\ How ever the prior problem still exist. I'd try to update firmware to solve this problem. with this report on wic software \\ i restored the recovery key for chipless firmware successfuly \\ i noticed that this occur more frequently, sometimes the printer run smoothly Share this post Link to post Share on other sites