wic.support
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Posts posted by wic.support
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Either firware was not uploaded or there is something that prevents normal communication with the printer.
Please, read this topic first:
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Good day. AR1273 is very old firmware and was made way before epson started blocking ciss with updates, downgrade most likely will not help in your case.
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Did you mean Initial settings or "Initial Charge"?
If it is the first then ink levels should not have any effect on the outcome, but if you actually mean Initial Charge then you need 60% or more ink level for all of the colours before you can run it.
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EEPROM file is a memory dump from the printer where printer's settings are stored.
You can upload it using WICReset.
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What kind of help do you need?
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Good day.
Please, read this:
https://forum.2manuals.com/index.php?/topic/81509-query-is-rejected/
Also, if possible try to reset via USB.
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It is no secret that in recent years, Epson has a tendency to bring trouble to the users under the guise of updates, particularly printer firmware updates. The next step in this direction was the replacement of some communication protocol specifications for a number of models, which makes waste reset and working with the printer via WIC when using Wi-Fi impossible. The main symptom that indicates the presence of this problem is the message "Query is rejected" when trying to perform any operation, including waste reset, as well as the firmware from the 2023 year or later (fifth letter is either N or O in the firmware name, for example CB10NB).
At the moment those models are affected:
L3250 (ET-2400 ET-2810)
L3260 (ET-2800 ET-2820)
L4260 (ET-2850)WF-7820
WF-7830
WF-7840The only solution is to either use USB connection or to downgrade the firmware to an earlier version. WIC provides a number of free 2022 firmware versions for the models from the list. To perform the downgrade you need to do the following:
1. Start WIC and unfold "Firmware Update" section (printer must be connected via USB).
2. From the list of firmwares select newest version available:
3. Press "Update" button to the right of the list and follow the instructions:
Once firmware downgrade is succesfully finished, printer should work normally with the WIC.
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This is the list of all supported models, PX5V2 is there along with the P600: https://chiplesssolutions.com/support.shtml
Also, I never heard about a single printer that was locked to a particular OS, let alone to a specific regional version. This is most likely some sort of marketing ploy.
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Good day. They use same firmware, different settings such as default language, displayed model name, default paper size and so on are controlled via various flags in the eeprom. As for the second question, as far as I know any printer will work with any version of the windows as long as there is a driver available and discribed limitations do not exist. Can you show where is says otherwise?
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If you are sure that cartridges are compatible and there is no damage on the head then the problem is with the motherboard and unfortunately, I cannot help with that, you can try to bypass cartridge chips entirely by installing chipless firmware.
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Both SC-PX3V and SC-PX7V2 support chipless firmware, however SC-PX1V and SC-PX1VL are not.
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Good day.
In order to disable this mode and return to the normal state you need to upload eeprom from the working device with WIC, like the one attached to this post, unfortunately, this will not help to recognize the ink cartriges but you may also install chipless firmware to bypass the problem altoghether. That said there are might be other hardware problems that will only become apparent after printer completed initialization routine so I can't guarrantee that it will work in the end.
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It is true only for models that use the same firmware as their western analogues, most of the time you can tell by the first two letters in the firmare version, if they are the same and models are from the same generation and look similar then more likely than not it will work. Sometimes firmware prefixes are reused by Epson, but usually only when there are several decades between the series.
SC-PX5VII is supported, for any other models you need to ask specifically.
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Is seems that this firmware version is blocked, you can try to update the printer in the recovery mode, please, read more here:
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Good day.
Please, try to update in the service mode first and report the results.
To enter the service mode, follow this instructions:
First method:
Turn off the printer then press UPPER RIGHT CORNER OF THE TOUCH PANEL (#1 on the photo below) + POWER simultaneously.
Hold them for about 20 seconds.
Release this buttons when power indicator is ON, printer LCD will display "Program Update Mode" in WHITE color.
You can find video instruction here: https://www.youtube.com/watch?v=eW9sdQO9NRUSecond method:
Turn off the printer then press UPPER RIGHT CORNER OF THE CENTER OF THE TOUCH PANEL (#2 on the photo below) + POWER simultaneously.
Hold them for about 20 seconds.
Release this buttons when power indicator is ON, printer LCD will display "Program Update Mode" in WHITE color.
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Some versions of Windows 10 have an issue where application may freeze when trying to communicate with the printer unless the first query is sent via the driver. To resolve this, please, do the following:
1. Restart the printer.
2. Install printer drivers if you don't have them yet.
3. Start the printer's status monitor and wait until it reads the current status.
4. Run WIC as an administrator and disable all Epson processes via the support menu (including status monitor). To do so, select "support > disable processes" in the main menu in WIC and then click the "terminate all" button.
5. Try to reset again.
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Update.
It seems, that it's better to activate XP-55 after initiall ink filling is complete to avoid complications.
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Please, check PM for contact information.
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Good day.
What model exactly do you have? Epson Stylus Photo 1430?
What application you are using (please, post a screenshot)?
Try to select printer's USB port manually in the ajp settings dialog and post the results.
Also, try to read printer's data from the WIC and write what will happen.
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Yes, you will need mostly full cartridges to perform this, also it will waste a lot of those inks.
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Good day.
I can connect to you remotely and check the process myself.
If you ok with that I will send contact information in the PM.
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Good day.
I`m not sure about this model specifically, but I have seen very similar problem in the past with the different printer and the treshhold there was 60%.
When you get an error about unrecognised cartridges does it only affect colors under some level or all of them?
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Good day.
Did you do any modification to the printer? Like replacing a motherboard or chips?
Did you get 10092 error the very first time when you tried to activate it?
Can you remember date and time when you try to do it first?
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Good day. Key is restored, please, try again in the service mode (instructions in the maain interface) and write the results, also send me current version of the firmware, screenshots in your post are too small to read.
Reprogram Eeprom from L8050 board to L18050
in Firmware with disabled ink cartridges
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Good day. Those models use different firmware versions. Changin EEPROM will not accomplish anything and printer will not allow to flush firmware with different signature by software means. Your best bet is probably to remove chips from the motherboard and flush firmware dump with programmer (not firmware file that distributed with the updater, it has different format).