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Doug

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About Doug

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  1. Would not work in normal mode. Says it can not be updated. See attached
  2. I tried again using the firmware link you sent. Still not working. The printer still show nk11ja. Does this mean that the printer will not accept the firmware even though it says it did. Below is link to screenshots https://www.dropbox.com/sh/m87l71uko8izh75/AADcrPjkg-cHRKlAfsfHzRl7a?dl=0
  3. I have followed the instructions and still get the error in the activation program that the printer is is not recognized. Screen shot in previous post. Can you also tell me if the firmware nk11ja is correct for epson xp640. I downloaded from your website. please help me resolve the issue.
  4. By usual mode, you mean normal operating mode? I get an error when clicking <activate online> button. see attached picture. The printer is indicating firmware NK11JA
  5. I updated my xp 640 printer with the firmware successfully but cant get the activation code to work. Where do I enter into the activation app? Does the printer have to be in the update mode?
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