Hi john i update c5290 in firmware update mode and complete 100% but printer wont restart just stuck, in normal mode complete 100% but it show update failed , here is the firmware version costumer support gave me : FWG241TL_ZZ99Z9
Also try to run no ink updater said key not register , costumer service gave 20digits ink key but i saw from no ink manual it should 12digits, which one is correct , now im confused with the system you guys offered, please give me solution.