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When Your Printer Epson XP-3100, XP-4100 Series - stops and require service - that means waste Ink Counters may be overflowed. If Overflowed MAIN Waste Ink Counter - You have to reset it by Hardware Chip Resetter or replace Chip on Maintenance Box. If Overflowed PLATEN PAD Waste Ink counter - You can reset it FREE in few seconds by WIC Reset Utility. https://youtu.be/fGCJ-j5VKWs