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License.exe will not see the WF-7710. Upon investigation I believe this is because the firmware installation cannot complete due to the error condition of the printer not recognizing the yellow ink cartridge, and that is why I want to install the firmware. I have tried installing a new Epson yellow cartridge and the printer will not recognize this cartridge either. So I am stuck in the situation of an error I can't clear and that error prevents the firmware installation from completing. If the firmware would install, the cartridge recognition would be disabled and there would be no error, but I can't get there from where I am now. When I check the firmware on the printer, it does report the new firmware FA24I5, indicating it was installed, but License.exe does not see the printer. Is there a way to disable the error condition caused by the failure to recognize the yellow cartridge?