John_Admin 390 Report post Posted August 15, 2012 If you get this message: "Internet connection lost" - it maybe: - you have old version of WIC Reset Utility - please update it or download and install latest version;- if you cant update - check IP settings in the program and change IP address to 178.63.104.69 - please watch the video how to change! - bad internet connection; - some temporary problem on our server - try later. http://www.youtube.com/watch?v=pKfoj1zlrN0 Share this post Link to post Share on other sites