John_Admin 388 Report post Posted January 24, 2017 Solution: You have to disassemble the printer and check all paper feed sensors: 1. PW Sensor (at the bottom of the printhead carriage). It can be dirty with ink and paper dust. Need to uninstall, clean and dry. 2. PE Sensor - check and clean. 3. CR Encoder Sensor - check the encoder strip and clean it if it is dirty. 4. PF Encode Sensor - check round encoder and clean if it is dirty. 5. PG Sensor - check and clean. http://www.wic.support/?p=90 Share this post Link to post Share on other sites