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Terri

WF-4730 - wrong ID reader from printer

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The problem I have is that after a firmware update, my printer no longer recognized the offbrand cartridge . I installed the firmware and that seemed to work fine. If I buy this activation key, will that solve the issue? As in, will I be able to use the cartridges again? Or will I have to buy refillable cartridges? I have searched and don't see any for the wf-4730 . Any help would be appreciated. 

Thank you

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Good day. After activation printer will print regardless of what installed in the printhead, you can even force it ot print without any cartridges at all.

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Okay I just bought the key, and when I pressed activate online, it says "wrong I'd read from printer"

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This means that most likely chipless firmware has not been installed, please, check current firmware version using WICReset (report button).

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Thank you for your quick response. I downloaded the firmware and installed it . This is what it says. What am I doing wrong?

IMG_20191028_173032.jpg

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When I'm in the installer , the firmware version says 30.69.CM23I5

But the version that shows up on the printer when it's finished is 30.74.CM27J9

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