bulwinkl 0 Report post Posted February 17, 2020 I have tried to contact you numerous times. The license does not work on the firmware ,WF 7720. IO only get a comm error. Error number 10091 I have NEVER been replied to. Very poor support. Share this post Link to post Share on other sites
wic.support 30 Report post Posted February 18, 2020 Good day. 10091 means that application could not connect to the server. Please, check if you have the access: 1. Enable telnet client in the windows components. 2. In the command line type telnet 211.159.168.205 20102 If you get empty screen with input prompt it means that server is available system wide and something is blocking license.exe specifically. If you get any error this means that either this IP/port blocked locally for the entire system or on the router/provider side or server is currently not available. I also checked it right now and server is working. Share this post Link to post Share on other sites
bulwinkl 0 Report post Posted February 19, 2020 Tried that , Does not connect. Not messing with it any more. I tried other ports also. I want this sale cancelled, I waited days for any reply and only got any reply here and nothing thru email or the chat/messaging window , not at all happy with your poor service. Share this post Link to post Share on other sites
John_Admin 386 Report post Posted February 19, 2020 no problem if key is not used - we can make refund give us your order number Share this post Link to post Share on other sites
