boxx17 0 Report post Posted March 2, 2020 About 10 days ago or so I installed the chipless firmware on my then, well-working 2 week old Epson XP-15000. Today however, I got error 031006. It goes to that error as soon as you power on the printer. Epson seems to think this is a very significant hardware failure and they are shipping a new printer. (I can't find much online about it.) Do I have to buy the firmware again? I hope there is a way I don't; I purposely tested the printer for a few weeks before doing so just to be sure. Thanks much for your help! Share this post Link to post Share on other sites
John_Admin 390 Report post Posted March 3, 2020 To solve 031006 error - you have to upload firmware in regular mode Download firmware version here - https://chiplesssolutions.com/download/chipless/XP15000_FWG150TL_NW07K7_NW99Z9.zip Dont put printer in Firmware Mode - just run updater and upload firmware to your printer Then use your key. Share this post Link to post Share on other sites
boxx17 0 Report post Posted March 3, 2020 Thanks for the quick reply. I powered the printer on and ran the updater. It pushes the firmware, restarts the printer (error pops up right away again) and the updater slowly proceeds to 100% before I get the message the update failed. I have tried twice now with the same results. I am connected via USB. Share this post Link to post Share on other sites
John_Admin 390 Report post Posted March 3, 2020 After get message - update failed - run License and use your key Share this post Link to post Share on other sites
boxx17 0 Report post Posted March 3, 2020 I ran license and enter key. It says key written successfully. I power off the printer and back on. I get the Epson screen and then error code 031006. Share this post Link to post Share on other sites
boxx17 0 Report post Posted March 3, 2020 I've tried this a few additional times without luck. When I power on the printer, the print head doesn't move, doesn't even try. I get the epson screen for a few seconds and then the error. A replacement is on the way. Will I be able to use the license I purchased two weeks ago for the new? Share this post Link to post Share on other sites
John_Admin 390 Report post Posted March 4, 2020 Activation Key can be used on one printer only. Share this post Link to post Share on other sites
