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Fenlly Udono

10093 error code for Epson WF-C5790

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Hello... We are facing the above error... Should we send you the activation code we bought: GGVPT-66RBP-FY3WD-BPGYH-xxxxx

 

Your support is very well appreciated.

 

Fenlly Udono

Error 10093_jun_20.jpg

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Hello John: I am checking the order number.

One question: During the process of programming the Epson for chipless, is the PC and Printer in stand-alone mode (without Internet connection) or it is needed an Internet connection?

Thanks and Regards...

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During the firmware update internet connection is not required, during the activation process PC must be connected to the internet, it does not matter if printer is connected as well or not.

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