Fenlly Udono 0 Report post Posted June 17, 2020 Hello... We are facing the above error... Should we send you the activation code we bought: GGVPT-66RBP-FY3WD-BPGYH-xxxxx Your support is very well appreciated. Fenlly Udono Share this post Link to post Share on other sites
John_Admin 386 Report post Posted June 18, 2020 Give us your Order Number please Share this post Link to post Share on other sites
Fenlly Udono 0 Report post Posted June 18, 2020 Hello John: I am checking the order number. One question: During the process of programming the Epson for chipless, is the PC and Printer in stand-alone mode (without Internet connection) or it is needed an Internet connection? Thanks and Regards... Share this post Link to post Share on other sites
wic.support 30 Report post Posted June 18, 2020 During the firmware update internet connection is not required, during the activation process PC must be connected to the internet, it does not matter if printer is connected as well or not. Share this post Link to post Share on other sites
John_Admin 386 Report post Posted June 19, 2020 We can't find your order. Are you sure you purchased keys from our site??? Share this post Link to post Share on other sites