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VirginiaB1

Recognize Ink Cartridge - Original Ink Cartridges

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Epson WF-7610

My printer will not recognize two ink cartridges (252 XL - black and 252 - magenta). The are definitely original Epson ink cartridges and I replaced with brand new ink cartridges, and still does not recognize them.

I have tried cleaning the area both on the printer and the cartridges.

I have tried, powering down and unplugging from the printer and from the wall, waiting 5 mins and restarting --- several times.

Please help me. This is so frustrating.

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