VirginiaB1 0 Report post Posted June 26, 2020 Epson WF-7610 My printer will not recognize two ink cartridges (252 XL - black and 252 - magenta). The are definitely original Epson ink cartridges and I replaced with brand new ink cartridges, and still does not recognize them. I have tried cleaning the area both on the printer and the cartridges. I have tried, powering down and unplugging from the printer and from the wall, waiting 5 mins and restarting --- several times. Please help me. This is so frustrating. Share this post Link to post Share on other sites
John_Admin 390 Report post Posted June 27, 2020 Contact Epson Share this post Link to post Share on other sites
VirginiaB1 0 Report post Posted June 27, 2020 Umm. Thanks? Was hoping for a tip to try outside of contacting Edson. I’m sure my printer is out of warranty. Share this post Link to post Share on other sites