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banvis

Activation Failed - 10091

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Hi,

I tried multiple times to activate my chipless firmware after installed on my Epson Workforce Pro WF-C5790.

Attached is the screen shot of firmware installed , confirmed by using WIC utility, and error I get every time I ran the Licence.exe.

 

Firmware_WIC.jpg.ddae63e9f0f98723d0aee79367a6dbdf.jpgActivation_Failed.jpg.a1fc2d0c350b9c0ec6a3188bc1fe3e0c.jpg

 

I shut down Windows Firewall and all security options, as well as Bitdefender Antivirus completely, and disabled Internet option for any proxy connections.

Still the same.

Please advise what is the problem, because if this doesn't work, I need to buy regular cartridges soon, which are costly, and I want to avoid that.

Thanks

 

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I did everything exactly as instructed.

After installing firmware checked firmware version using WIC utility and also in the printer menu, both confirmed that correct firmware is installed - CV14I9.

When trying to activate I ran into the same outcome over and over again, as previously explained.

Cannot get it through, despite firmware installed and having proper USB connection and shut down all mentioned processes before running Licence.exe

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Please, start license.exe and try to activate again, when you get the error close message box then copy text from upper field in the application and post it here.

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Here it is:

Serial:X3B6002987
ID Code:
OoOkP2FeO4u8Kyc2wY0jsqgDjdqZF1j4ozej+YkSQDEwhBbE+OS5uvJIf1Q1khIAQAKA6nDB
mytqa6Ixv0C36vMp4Ju8RuNqZoYk5nTDX3hFOkxDL0jYbKM2O7YYCCctHn+NIobqxx+WEn6L
IwX/v9B+yflawkDqiNiUG67mMBk=
 

Please share the solution

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Since you cannot provide solution and activation key is not working, I want  a refund of 87.15 CAD.

I will order regular ink cartridges, as this doesn't work.

Please refund my money and sell the same activation key to somebody else, I don't need it anymore.

 

Thanks

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I have encountered the same problem.

I bought activation code for the same workforce pro wf-c5790.

It cannot activate.

Kindly provide solution or refund.

ThanksIMG-20201003-WA0018.thumb.jpg.137e03774837c0cc9016dc408d950a77.jpg

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Please, do the same:

Start license.exe and try to activate again, when you get the error close message box then copy text from upper field in the application and post it here.

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I no longer have the printer with me.

The client took it after it failed.

I believe you can check the activation code from your side.

It is still valid.

Please facilitate the refund.

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