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WIC Reset Program and Chipless Firmware
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Error 10013

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I just did the Firmware upgrade and it looked like it finished successfully, but when I tried to do the License.exe, I get a "Communication failed" error with a 10013 code.

I do have Norton installed.  Is this a firewall issue?  It's very difficult to disable it.

The tool sees the printer.   I too am getting the 0xEA error and I have cleaned the counter belt.

Please advise.

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